This fight between Kayak and American has become downright ugly. Now we have allegations and lawsuits flying back and forth as both sides stick firmly to their stances. Kayak isn’t exactly in an enviable place, and the user experience is suffering greatly. What exactly is going on here, and will it ever [...]
Read the complete post at http://crankyflier.com/2008/08/15/american-pins-kayak-in-the-corner/
Posted
Fri, Aug 15 2008 4:13 PM
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The Cranky Flier
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