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November 2008 - Cranky Flier

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This Week on BNET (Nov 22-28)

Video Presentations from PhoCusWright I know I said I was done with PhoCusWright posts, but I guess I lied. This is just a quick one to point you to actual videos of the Travel Innovation Summit presentations. Premium Travel Falls Off a Cliff Bad news...

Published Sat, Nov 29 2008 3:00 PM by Anonymous

Filed under: US Airways, Virgin America, Frequent Flier Programs, Operations, Delta, Allegiant, BNET, BBG - Branson
Airplane Porn: Air France Goes Retro

I’m happily recovering from yesterday’s turkey-induced stupor, so there’ll be no writing for me today. Instead, let’s take a look at some fun-filled airplane porn! This time, we head across the Atlantic to check out Air France’s...

Published Fri, Nov 28 2008 3:38 PM by The Cranky Flier

Filed under: Air France, Airplane Porn
The True Meaning of Thanksgiving 2008

Greetings, turkey lovers. It’s Thanksgiving here in the US, and this year is a different one for me. My wife and I decided we’d had enough traveling this year, so we’re not moving . . . unless our Tur-Duc-Hen (a new effort this year...

Published Thu, Nov 27 2008 3:35 PM by The Cranky Flier

Filed under: Overbooking
The Brighter Side of a Horrible Airplane Accident

Picture this. You’re sitting on an airplane in the middle of Africa descending for landing into the city you live. Next thing you know, the plane is lying on the ground, snapped in half, and you don’t quite know what the heck is going on....

Published Wed, Nov 26 2008 3:41 PM by The Cranky Flier

Filed under: Accidents/Incidents
Sabre Finally Getting A La Carte Shopping

First, I’d like to apologize to those of you who couldn’t get on the site this morning. I’ve been using Bluehost.com for my site hosting, and they went down once again. I’m up for renewal in a couple of months, and I’ll most...

Published Tue, Nov 25 2008 3:41 PM by The Cranky Flier

Filed under: Technology, Fares, Distribution
LAX Reveals Plans for Nice but Very Expensive Bradley West Terminal Expansion

I know, I know. I’ve had a fair number of posts on LAX lately, and I’m sorry about that for those not impacted by this airport. But I think this should be the last one for a little while. As we all know, LAX is not exactly the world’s...

Published Mon, Nov 24 2008 3:56 PM by The Cranky Flier

Filed under: Airport Experience, LAX - Los Angeles
Virgin America Making Progress on Its Renovation of LAX Terminal 3

I thought I’d throw out a little Sunday bonus posting this week since I had the chance to stop by LAX Terminal 3 to see how Virgin America’s transformation work was coming along. Things appear to be going well and the move is scheduled to...

Published Sun, Nov 23 2008 3:14 PM by The Cranky Flier

Filed under: Virgin America, Airport Experience, LAX - Los Angeles
This Week on BNET (Nov 17 - 21)

AirTran Follows Delta with First Bag Fee It wasn’t much of a surprise when AirTran followed Delta’s fee for a first checked bag, but it is surprising it took nearly a week to do it. Attending PhoCusWright This Week I’m spending the week...

Published Sat, Nov 22 2008 3:50 PM by The Cranky Flier

Filed under: Baggage, Technology, Delta, AirTran
The Parachute Inn and Other Great Airport Restaurants

It’s been a busy week with a lot of really long posts, so I figured I’d end on a lighter note. Once I left Indiana, I crossed the Ohio and met up with US-60. I decided to stick with that road all the way to Phoenix, and it truly was an incredible...

Published Fri, Nov 21 2008 3:32 PM by The Cranky Flier

Filed under: Miscellaneous
United Gets Beaten Down Over PhoCusWright Presentation on Customer Experience

It’s been a long but interesting few days here at PhoCusWright. Mostly, I’m here to meet with people and learn more about their companies, so I haven’t been attending too many of the sessions. That being said, there was one presentation...

Published Thu, Nov 20 2008 3:22 PM by The Cranky Flier

Filed under: United, Airport Experience, Customer Service
Southwest Wants to Fly to LaGuardia, Virgin America Not As Interested in O’Hare

Back at the Southwest Halloween contest last month, the planning group had us try to guess what the next Southwest city would be. Holly Hegeman of PlaneBusiness put down three letters - LGA. It appears that she was right. Southwest is trying to put together...

Published Wed, Nov 19 2008 12:00 PM by The Cranky Flier

Filed under: Virgin America, Schedule Changes, Southwest, ORD - Chicago/O'Hare, LGA - New York/La Guardia
Alaska and Delta Announce Closer Ties

For years, Alaska has been the *** of the industry, and I don’t mean that in a bad way. The airline has set up codesharing and/or frequent flier agreements with just about everyone without committing to a single partner and that has been a solid...

Published Tue, Nov 18 2008 2:57 PM by The Cranky Flier

Filed under: Delta, Alaska Airlines
At PhoCusWright This Week

Just a heads up for those who are interested. I’m at the PhoCusWright conference here in LA this week. Most of my coverage will be over on BNET, but I may put a post or two in here if I find some interesting bits. If you’re in town for the...

Published Mon, Nov 17 2008 6:28 PM by The Cranky Flier

Filed under: Admin
Memorial for Northwest Flight 710

What, you’ve never heard of Northwest flight 710? That’s probably because the crash happened nearly 50 years ago, on March 17, 1960 to be precise. After I left Indianapolis last week, I decided that I would avoid interstates for the drive...

Published Mon, Nov 17 2008 3:00 PM by The Cranky Flier

Filed under: Accidents/Incidents
This Week on BNET (Nov 10-14)

LiveTV Tries to Solve the Onboard Internet Business Case Problem Everyone wants to have internet onboard aircraft, but not everyone is convinced the business model works. Some problems still need to be solved. Can the New Indianapolis Airport Terminal...

Published Sat, Nov 15 2008 2:47 PM by The Cranky Flier

Filed under: Technology, JetBlue, Southwest, American, Delta, BNET, Labor Relations, IND - Indianapolis

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