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March 2009 - Cranky Flier

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Across the Aisle from JetBlue CEO Dave Barger Part 2: Wi-fi, TrueBlue Changes, and International Partners

Welcome back to Part 2 of my interview with Dave Barger, CEO of JetBlue. If you missed Part 1 which discusses the problems in Long Beach along with the general product direction, then you might want to go check it out. In Part 2, Dave and I talk about...

Published Tue, Mar 31 2009 3:46 PM by The Cranky Flier

Filed under: JetBlue, Across the Aisle Interviews
Across the Aisle from JetBlue CEO Dave Barger Part 1: Keeping the Product Fresh and Long Beach Troubles

While I was at the Phoenix Symposium last week, I had the chance to sit with Dave Barger, CEO of JetBlue to talk shop. I had planned to chat mostly about the airline’s plans to keep the product fresh, but after I mentioned I lived in Long Beach...

Published Mon, Mar 30 2009 3:34 PM by The Cranky Flier

Filed under: JetBlue, Across the Aisle Interviews
This Week on BNET (March 23-27)

United Releases Weaker Revenue Guidance United announced that like Continental (though not quite as severe), it is seeing large revenue drops as demand continues to decrease. NBAA Attacks JetBlue’s Bigwig Ad Campaign The NBAA has gone on the attack...

Published Sat, Mar 28 2009 2:20 PM by The Cranky Flier

Filed under: United, US Airways, Government Regulation, JetBlue, British Airways, American, Virgin Atlantic, BNET, Advertising, Republic, Mokulele
Talking About Airports at the Phoenix Aviation Symposium

Greetings from the Phoenix Aviation Symposium here in, well, Phoenix, of course. The first day was action-packed with plenty of technical talk about the industry, but instead of throwing out a ton of random information, I thought I’d focus on one...

Published Fri, Mar 27 2009 2:39 PM by The Cranky Flier

Filed under: Airports
Flying a Simulator, Throwing Bags, and Other Southwest Fun

Ok, let’s get back to our regularly scheduled programming. As I mentioned yesterday, I had the chance to go visit Southwest Airlines earlier this week. Why? Well, I was one of the winners of Southwest’s schedule planning contest, and the reward...

Published Thu, Mar 26 2009 2:23 PM by The Cranky Flier

Filed under: Southwest
A Busy and Exciting Day with Southwest

I do my best to get a thoughtful post out for you every weekday, so I apologize that today is a very light one. See, I spent yesterday with Southwest Airlines, and I’m just now sitting down to do some writing. As I write this, it’s 10pm, I...

Published Wed, Mar 25 2009 12:49 PM by The Cranky Flier

Filed under: Southwest
Who the F*** is Air Azul?

Long-time readers may vaguely remember my “who the f***” series of posts, but it’s been quite awhile since my last one. When I saw “Air Azul” pop up on my radar for the second time, I figured it was time to bring it back...

Published Tue, Mar 24 2009 12:22 PM by The Cranky Flier

Filed under: Who/What the F***, Air Azul
Air France Rolls Out New Premium Economy Class

The growing popularity of the premium economy cabin continues as Air France has decided that the time has come to roll out “Premium Voyageur” on their widebodies. Upon first glance, it looks like a strong entry. Premium Voyageur just sounds...

Published Mon, Mar 23 2009 2:02 PM by The Cranky Flier

Filed under: Seats, Air France
This Week on BNET (March 16 - 20)

Hawaiian Still Having Major On-Time Problems On the surface, Hawaiian appears to be doing well in the world of on-time performance, but when you dig down, you see that’s not the case. News and Notes from Continental’s 10-K Digging through...

Published Sat, Mar 21 2009 2:29 PM by The Cranky Flier

Filed under: US Airways, Virgin America, JetBlue, Continental, Hawaiian, Distribution, BNET, Advertising, BKG - Branson
Air Force One Up Close

And now for something completely different. Today, we’re going to forget about commercial aviation and talk about Air Force One. I had the chance to see it up close yesterday, and I’ve got plenty of pics. Some of you may know that I volunteer...

Published Fri, Mar 20 2009 3:11 PM by The Cranky Flier

Filed under: Miscellaneous
Expedia and Travelocity Drop Booking Fees (Temporarily)

There’s good news out there for those of you who like to book your travel using online travel agents. Expedia and Travelocity have both followed in Priceline’s footsteps and dropped all booking fees for flights. There don’t appear to...

Published Thu, Mar 19 2009 2:00 PM by The Cranky Flier

Filed under: Distribution
Delta Adds Standby Functionality to Website, Makes Progress on Wifi Installation

I’ve seen many people criticize Delta for what it puts on its blog, but they’ve been putting more and more useful information on there lately. I’d encourage those interested in Delta to go back and give it another chance. My favorite...

Published Wed, Mar 18 2009 3:17 PM by The Cranky Flier

Filed under: Delta, Distribution, 777
FLTAdvisor Tells You If You’re Flight is Really On Time

I can’t tell you how many times I’ve heard people say that they wish airlines would just be more honest with them about delays. Sure, airlines promise to update you every 15 minutes these days (yeah, that happens), but often, the agents aren’t...

Published Tue, Mar 17 2009 3:08 PM by The Cranky Flier

Filed under: Technology, Delays/Cancellations
NTSB Tells Rolls-Royce to Redesign 777 Engine Parts

Last month, I talked about how the British Airways 777 accident and the Delta 777 incident had been connected by an interim report from the UK. The NTSB has, after review, agreed with these findings and is now requiring “urgent” action. But...

Published Mon, Mar 16 2009 2:59 PM by The Cranky Flier

Filed under: Safety/Security, Government Regulation, 777
This Week on BNET (March 9 - 13)

News and Notes From United’s 10-K United’s 10-K gave us some interesting bits on its Mileage Plus redemptions, bmi partnership, and its credit card processing agreements. Visiting Lumexis, a New Competitor in the Inflight Entertainment World...

Published Sat, Mar 14 2009 2:37 PM by The Cranky Flier

Filed under: United, US Airways, Virgin America, Inflight Entertainment, Delta, Alaska Airlines, BNET, AirTran, 787

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