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March 2009 - Cranky Flier

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American Pulls Out of Dallas/Love Field, Turns on the Spin Machine

The whole point of PR is to try to spin an issue in your favor, but sometimes the spin is so strong, you feel like you’re riding the teacups at Disneyland. Yesterday, American announced it was pulling out of Dallas/Love Field with a release entitled...

Published Fri, Mar 13 2009 3:22 PM by The Cranky Flier

Filed under: Southwest, American, DAL - Dallas/Love Field
Why Exactly Did United End E-fare Emails?

According to Today in the Sky, United is no longer going to send E-fare emails to its customers. E-fares, the ones that are for last minute weekend travel, will still be around on the United website, but they just won’t proactively tell you about...

Published Thu, Mar 12 2009 2:55 PM by The Cranky Flier

Filed under: United, Technology, Distribution
A Surprisingly Painless Interaction with United Reservations

Anyone who has had the pleasure of dealing with United’s reservation agents since they shipped the majority of calls overseas knows that it’s generally one of the most unpleasant experiences imaginable. I’ve had countless problematic...

Published Wed, Mar 11 2009 3:15 PM by The Cranky Flier

Filed under: United, Southwest
First Look: Testing the US Airways In-Seat Video System

They’ve been talking about it for awhile, but it wasn’t until yesterday that US Airways turned on the screens for a two month test of a new in-seat entertainment system. The system, made by Lumexis, will only be on one aircraft (N680AW) that...

Published Tue, Mar 10 2009 3:46 PM by The Cranky Flier

Filed under: US Airways, Inflight Entertainment
Air Asia’s Really Odd Promotion to Turn Bloggers into Pilots

I know that being a pilot doesn’t hold nearly as much caché as it used to, but Air Asia is really trying to drive this profession into the ground even further. They need pilots, so what are they doing? In their own words . . . . So YOU wanna be...

Published Mon, Mar 9 2009 3:22 PM by The Cranky Flier

Filed under: Air Asia
This Week on BNET (March 2-6)

Welcome Airfarewatchdog readers! Please come on in and take a look around. I post my usual snarkiness Monday through Friday with this post on what I’ve written over at BNET capping the week on Saturday. For Cranky readers, head on over to the Airfarewatchdog...

Published Sat, Mar 7 2009 3:27 PM by The Cranky Flier

Filed under: US Airways, Frontier, Continental, Delta, BNET, ONT - Ontario
Resurrecting Eastern Airlines Belongs in the “Awful Idea” Hall of Fame

The rumors are flying that a plan to bring the Eastern Airlines name back is under way. This is easily one of the worst ideas I’ve seen in a long time. Bringing back a defunct airline’s name has rarely been a successful move for airlines in...

Published Fri, Mar 6 2009 4:22 PM by The Cranky Flier

Filed under: Eastern
The New Alitalia Has Low Loads, Big Losses, and New Competition

Time flies, doesn’t it? It seems like just yesterday that Alitalia was finally being privatized, but it’s actually been a few months. I thought it was time to check in on the airline to see how it’s doing. Anyone want to make any bets...

Published Thu, Mar 5 2009 3:19 PM by The Cranky Flier

Filed under: Alitalia, Labor Relations
Spirit Adds a PUF When You Buy a Ticket

A piece in the Wall Street Journal yesterday noted that Spirit is planning to start charging a PUF, or Passenger Usage Fee, for anyone who doesn’t book their tickets at the airport ticket counter. Even though the author said it was coming in the...

Published Wed, Mar 4 2009 3:14 PM by The Cranky Flier

Filed under: Fares, Allegiant, Spirit
Southwest Agrees to Steep Penalties Over Maintenance Problems

Remember when Southwest was fined for flying its planes past the time they were required to go through inspections? It appears that they’ve agreed to settle this thing with some pretty hefty penalties. From the looks of the punishment, you’d...

Published Tue, Mar 3 2009 3:57 PM by The Cranky Flier

Filed under: Safety/Security, Government Regulation, Southwest
TripAdvisor Creates Metasearch Site That Includes Fees in Comparison

Well, hello TripAdvisor. A couple of weeks ago, Fly.com showed us a travel search site that looked a lot like Kayak and didn’t add any real functionality. When I saw that TripAdvisor was also launching a metasearch site, I rolled my eyes and figured...

Published Mon, Mar 2 2009 3:32 PM by The Cranky Flier

Filed under: Technology, Distribution

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