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May 2009 - Cranky Flier

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JetBlue Demonstrates the Right Way to Increase Your Change Fee
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Cranky on the Web (May 13 – 17)
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Topic of the Week: United’s Channel 9
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Who the F*&@ is Lion Air?
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Second of three M346 prototypes crashes
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This Week on BNET (May 25 - 29)

Long Beach Airport Garage and Terminal Plans Move Forward The airport is starting to put forth more concrete plans, and it’s sounding pretty good. Southwest Pushes WestJet Codeshare, Shifts Priorities WestJet announced yesterday that Southwest was...

Published Sat, May 30 2009 3:58 PM by The Cranky Flier

Filed under: United, Southwest, Air New Zealand, LGB - Long Beach, BNET, Alliances, Westjet, Advertising, Labor Relations
Air New Zealand CEO Rob Fyfe Talks About Their New Airport Concept and More (Across the Aisle)

I had the pleasure of speaking with Air New Zealand CEO Rob Fyfe this week on a wide variety of topics. Though his latest claim to fame might be that he’s the hottest businessman in New Zealand (no need to bother Googling, that’s him at left...

Published Fri, May 29 2009 4:08 PM by The Cranky Flier

Filed under: Air New Zealand, Across the Aisle Interviews
Why do Fares Change so Often? (Ask Cranky)

You know what time it is, kids? That’s right, it’s Ask Cranky time! (I need to get out more often.) There have been some great questions coming into the inbox lately. Please keep it up, as I’m always more than happy to answer them. I’m...

Published Thu, May 28 2009 3:37 PM by The Cranky Flier

Filed under: Fares, Ask Cranky
Jet America Officially Launches From Its Toledo Base

After some fits and starts, it appears that Jet America (or JetAmerica, they write it differently in different places) is actually going to get up and running. You can stop checking the calendar. It’s not April Fool’s Day. This airline is...

Published Wed, May 27 2009 3:52 PM by The Cranky Flier

Filed under: Schedule Changes, Jet America
Zeppelin Ride Above Long Beach (Trip Report)

It’s safe to say that I never expected to be able to ride in a Zeppelin in my lifetime. Actually, I didn’t even know they still made Zeppelins until recently, but sure enough they do. There are three of them flying in the world, including...

Published Tue, May 26 2009 4:17 PM by The Cranky Flier

Filed under: Trip Reports
Zeppelin Porn: Zeppelin Visits Long Beach

It’s Memorial Day, and I’m not up for doing a full post today. We had a barbecue last night with a bunch of friends, and I’m exhausted. So instead, I thought I’d offer a slight twist on an old favorite. This time, instead of airplane...

Published Mon, May 25 2009 4:18 PM by The Cranky Flier

Filed under: Airplane Porn
This Week on BNET (May 18 - 22)

The New Delta Sees More Complaints in March March complaints are out, and Delta and its partners saw increases while most others did not. Uh oh. JetBlue and Others See Higher Complaints in March I said above that “most” other airlines didn’t...

Published Sat, May 23 2009 3:11 PM by The Cranky Flier

Filed under: Frequent Flier Programs, JetBlue, Continental, American, Delta, Hawaiian, Northwest, ExpressJet, Alaska Airlines, BNET, AirTran, MKE - Milwaukee, 737
My United Voucher Gets Put to Good Use

I’m happy to report that I did find someone to use my $32.40 voucher on United before it expired tomorrow. Hooray! And here’s proof: Christian has been reading Cranky for about two years, and he just happened to be flying out of LAX on Korean...

Published Sat, May 23 2009 12:50 AM by The Cranky Flier

Filed under: United, Admin
TSA Needs Your Exact Name When You Fly Now

The TSA is finally transitioning from airline handling of the watch lists to the long-delayed and oft-criticized Secure Flight program, and that means there will be some changes in the way you book your flight. Last week we saw the first change, and now...

Published Fri, May 22 2009 3:43 PM by The Cranky Flier

Filed under: Safety/Security, Government Regulation
Southwest Goes Old School, Heads to Milwaukee

You would think that adding service to Minneapolis/St Paul, Boston, and New York/La Guardia would be enough for Southwest this year, but you’d be wrong. At the airline’s annual meeting yesterday, CEO Gary Kelly announced that Southwest will...

Published Thu, May 21 2009 4:06 PM by The Cranky Flier

Filed under: Schedule Changes, Southwest, Delta, AirTran, MKE - Milwaukee
My United Credit is Expiring, Anyone in LA Want It?

United spent so much money sending me my $32.40 voucher in the mail that I’d hate for it to go to waste. Unfortunately, what I didn’t realize is that it expires this Saturday, May 23 and I don’t have any tickets to buy before then. So...

Published Thu, May 21 2009 2:23 AM by The Cranky Flier

Filed under: United, Admin
LiveTV Explains Why There Was Such Poor Signal Reception On My JetBlue Flight

Shortly after I published my trip report including the non-functioning televisions on JetBlue, I received an email from LiveTV’s CEO Nate Quigley about my flight. He offered to walk me through what happened and try to explain why my flight had problems...

Published Wed, May 20 2009 3:54 PM by The Cranky Flier

Filed under: JetBlue, Inflight Entertainment
Tom Cruise, Other Aliens Targeted by American’s New Roswell - LA Flights

Did anyone else catch the press release yesterday announcing that American was starting nonstop service from LAX to Roswell, New Mexico? Yeah, I didn’t think so. This seems like a route that is guaranteed to fail, right? Not so fast. There’s...

Published Tue, May 19 2009 4:25 PM by The Cranky Flier

Filed under: Schedule Changes, American
Will the Hub-and-Spoke System Disappear? (Ask Cranky)

It’s been awhile since I ran an Ask Cranky post, but that doesn’t mean the questions have stopped coming in. This question came in earlier this month, and I thought it was a good one. So let’s talk about it. Hey there, Cranky! I’m...

Published Mon, May 18 2009 3:51 PM by The Cranky Flier

Filed under: Ask Cranky
This Week on BNET (May 11 - 15)

ExpressJet To Fly 10 Planes for United This Summer Looks like ExpressJet is flying for United this summer, and it seems like a win-win for everyone considering the circumstances. Delta Pulls Out of Boston - Baltimore Route That didn’t take long...

Published Sat, May 16 2009 3:23 PM by The Cranky Flier

Filed under: United, US Airways, Virgin America, Continental, Accidents/Incidents, Mergers/Finance, Delta, ExpressJet, BNET, Labor Relations, Spirit

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