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May 2009 - Cranky Flier

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JetBlue to SFO (Trip Report)

I was home for less than a week before it was time to hit the road again. This time it was for my 5 year business school reunion. Fortunately, that meant just a quick hop up to the Bay Area. Though fares were cheaper out of LAX, I opted for JetBlue just...

Published Fri, May 15 2009 4:25 PM by The Cranky Flier

Filed under: JetBlue, Trip Reports
US Airways Ditches Scientific Boarding for the Cattle Call

In last week’s internal company newsletter, US Airways noted that it was switching up its boarding process. They’ve gone back to basics. Instead of trying to figure out the best way to board from a time-saving perspective, they’re just...

Published Thu, May 14 2009 4:25 PM by The Cranky Flier

Filed under: US Airways, Airport Experience
Talking to Emirates About Onboard Mobile Phone Use (Across the Aisle Interview)

Last week, I had the chance to chat with Patrick Brannelly, Emirates VP Passenger Communications and Visual Services. The topic? Onboard mobile phone use. This should spark some pretty interesting debate. Patrick was very encouraged by what he’s...

Published Wed, May 13 2009 3:33 PM by The Cranky Flier

Filed under: Across the Aisle Interviews, Emirates
AirTran Secretly Starts Deploying WiFi Fleetwide

For months, we’ve heard airlines go back and forth with wifi announcements. One airline says it’ll test wifi. Another says it’ll put it on the entire domestic fleet. Another says it’ll test it on aircraft made in odd-numbered years...

Published Tue, May 12 2009 3:56 PM by The Cranky Flier

Filed under: Inflight Entertainment, AirTran
Southwest’s Problematic Ticketing Logic

I really should avoid booking flights at all costs, because if I can’t do it online, it ends up being incredibly difficult. This time, it was Southwest making my life difficult, and man, do they have a problem in the way they process unused credits...

Published Mon, May 11 2009 4:35 PM by The Cranky Flier

Filed under: Southwest, Distribution
This Week on BNET (May 4 - 9)

Delta Bumps Up Los Angeles - Las Vegas Flying Again First they were cutting back, now they’re growing. What’s going on here? Airlines Respond to H1N1 Influenza A Differently Reactions around the world to the “swine” flu have been...

Published Sat, May 9 2009 3:08 PM by The Cranky Flier

Filed under: United, Schedule Changes, Frontier, Continental, Delta, SkyWest, BNET
United Now Has New First & Business Class on Every International 767

There’s some good news from United in their ongoing multi-year effort to put their new flat bed business class seat on their airplanes. As of now, every flying 767 that is configured for international service has the new seats. First Class travelers...

Published Fri, May 8 2009 9:06 PM by The Cranky Flier

Filed under: United, Seats
Is Air Azul, er, JetAmerica the Return of Skybus?

Hey, remember Air Azul? Yeah, they’re gone already. They never even got off the ground, but fear not Azul-lovers. It appears that the airline is still lurking in the planning stages and will reemerge soon under the name JetAmerica. And if this is...

Published Fri, May 8 2009 4:03 PM by The Cranky Flier

Filed under: Air Azul, Jet America
JetBlue Uses New Media To Its Advantage, Other Airlines Should Take Note

You know that scene in American Pie where Jim wakes up after losing his virginity to the girl from band camp and exclaims giddily, “I was used. Cool!”? Well, that’s sort of how I felt yesterday morning when I woke up to see USA Today’s...

Published Thu, May 7 2009 4:37 PM by The Cranky Flier

Filed under: JetBlue, Miscellaneous, Emirates
US Airways Now Scanning Bags at Planeside, Improving Bag Tracking

It seems like a simple request. All we want as customers is for an airline to take as much responsibility for our bags as FedEx would. We want to see our bags scanned everywhere so we can see where they are, and if they do get lost, we want to know when...

Published Wed, May 6 2009 4:32 PM by The Cranky Flier

Filed under: Baggage, US Airways
Air Canada’s Weak Low Fare Guarantee

Air Canada has now swept out its top management and it’s trying to do what it can to avoid running out of cash. I’m sure a lot of work is being done on the finance side, but I’ve been waiting to see what they’d be doing on the...

Published Tue, May 5 2009 3:35 PM by The Cranky Flier

Filed under: Fares, Air Canada, Distribution
This Week on BNET (April 27 - May 1)

I just realized I accidentally didn’t publish this last week. Sorry! JetBlue Challenges Southwest at BWI The focus is on Boston and Southwest and JetBlue start throwing down with new flights to new destinations. Swine Flu May Present Third Major...

Published Tue, May 5 2009 12:15 AM by The Cranky Flier

Filed under: Schedule Changes, Environment, JetBlue, Southwest, Delta, Distribution, BNET
Airlines Start Getting Smart About Power Outlets Onboard

It’s been incredible watching every airline scramble to figure out when and on what planes to install internet. As more and more airlines get wi-fi up and running on more and more planes, they need to address the closely-related problem that has...

Published Mon, May 4 2009 3:02 PM by The Cranky Flier

Filed under: United, Seats, American
French Polynesia From the Air and On the Ground (Trip Report Part 2)

Hope you enjoyed part 1 of the trip yesterday. We finished up with Bora Bora and we headed back to the airport for our flight over to Tikehau. That’s where we pick this back up today. The boat brought us back to the airport an hour before departure...

Published Fri, May 1 2009 3:57 PM by The Cranky Flier

Filed under: Trip Reports, Air Tahiti

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