I really should avoid booking flights at all costs, because if I can’t do it online, it ends up being incredibly difficult. This time, it was Southwest making my life difficult, and man, do they have a problem in the way they process unused credits.
We were looking at a simple one way flight in [...]
Read the complete post at http://crankyflier.com/2009/05/11/southwests-problematic-ticketing-logic/
Mon, May 11 2009 4:35 PM
The Cranky Flier
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