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October 2009 - Cranky Flier

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Delta Isn’t Actually Closing Its Memphis Hub Completely
Posted to Cranky Flier by The Cranky FlierThe Cranky Flier

72 Hours With Korean Air: Jin Air, Je-Dong Farm, and the Tech Center (Trip Report)
Posted to Cranky Flier by The Cranky FlierThe Cranky Flier

Cranky on the Web (June 10 – 14)
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Correction of the Week: Delta and Korean’s Spat
Posted to Cranky Flier by The Cranky FlierThe Cranky Flier

United Goes Fully Flat… in Business Class… On Long Haul… From North American Hubs
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EU Reveals Unfortunate Preference for Legacy Carriers (Guest Post)

“The Cardinal” is back once again with another guest post here on Cranky Flier. I’ve been absolutely swamped with Cranky Concierge’s launch (adding new clients daily), and he had something he wanted to write about. Here, he’s...

Published Tue, Oct 20 2009 3:05 PM by The Cranky Flier

Filed under: Government Regulation, Guest Posts
Using Electronics on Takeoff, Standing Flight Attendants (Ask Cranky)

I have an Ask Cranky two-fer today as one reader had two semi-related questions to ask. Fortunately, I’ve got the answers (or as close to the answers as I’m going to get). Hi Cranky, A couple questions about FAA Regulations. 1) I’ve...

Published Wed, Oct 21 2009 1:09 PM by The Cranky Flier

Filed under: Safety/Security, Government Regulation, Ask Cranky
Attending the FFP ARAC Mega Event

I’ll be at the FFP ARAC Mega Event here in sunny Southern California tomorrow and Friday. We love our acronyms in this industry, but basically this is all about frequent flier programs and ancillary revenue. For the most part, I’ll be wandering...

Published Thu, Oct 22 2009 2:51 AM by The Cranky Flier

Filed under: Admin
Southwest Announces Panama City (Florida, not Panama)

There is a lot of route news for Florida fans this week, but the biggest of all is that Southwest has announced its newest city . . . Panama City. No, this is not the airline’s first foray into Latin America. It’s the other Panama City. The...

Published Thu, Oct 22 2009 2:34 PM by The Cranky Flier

Filed under: Schedule Changes, Southwest
Tomorrow, I’m Telling Airline Marketing Folks What Customers Want – So What Do You Want?

I mentioned yesterday that I am attending the ARAC FFP Mega Event this week and that I’d be speaking tomorrow. Well, it turns out that I could use your help. This event is attended by industry people – the same people who are responsible for...

Published Thu, Oct 22 2009 11:19 PM by The Cranky Flier

Filed under: Admin
Southwest Boosts Denver and St Louis

I know I just wrote about Southwest yesterday, but the news keeps coming. This time, it’s not a new city but rather, putting a couple of existing cities on steroids. Both St Louis and Denver are growing. One of these, I like a lot. Wanna guess which...

Published Fri, Oct 23 2009 2:56 PM by The Cranky Flier

Filed under: Schedule Changes, Southwest, DEN - Denver
Cranky on the Web (October 19-23)

United Learns That Some People Don’t Want Free Upgrades – BNET United has now made upgrades free for all elites, but that doesn’t mean everyone is happy. They’re taking away benefits as well. Slight Gains in Premium Traffic in...

Published Sat, Oct 24 2009 5:59 AM by The Cranky Flier

Filed under: United, Schedule Changes, Frontier, BNET, Cranky Concierge
What I Told the Airline People at the Frequent Flier Conference

Thank you to everyone who commented, emailed, and tweeted about what you wanted to see from the airlines regarding loyalty programs. I joined with Nicholas Kralev from the Washington Times on Friday morning up on the stage to tell the crowd what you said...

Published Mon, Oct 26 2009 2:46 PM by The Cranky Flier

Filed under: Frequent Flier Programs
How Did Those Northwest Pilots Miss the Airport?

It has been plastered all over the news, but I wanted to wait a little until we had more information on what happened. Now that the NTSB has released its early findings, let’s talk. This is a mess. You know the story – Northwest 188 from San...

Published Tue, Oct 27 2009 3:31 PM by The Cranky Flier

Filed under: Accidents/Incidents, Northwest
Lufthansa Gets a Gold Star For Going Above and Beyond

I’m going to be taking United’s last 737 flight today from LAX to San Francisco and then I’m turning right back around, so if anyone will be at either end, please come say hello. Of course, wasting half my day sitting on an airplane...

Published Wed, Oct 28 2009 2:44 PM by The Cranky Flier

Filed under: Lufthansa
United Retires The 737 (Trip Report)

Yesterday was something of a flashback for me. When United offered just a couple days ago to give me a seat on the last 737 flight before retirement, I figured, yeah why not? You’d think I would have been more excited, but I have mixed emotions...

Published Thu, Oct 29 2009 3:08 PM by The Cranky Flier

Filed under: United, Trip Reports, 737
Midwest and Frontier Start Swapping Airplanes in the Middle of the Day

We’ve talked about how Republic’s acquisition of Frontier and Midwest has given the carrier tremendous flexibility in moving its airplanes around between its different subsidiaries. We’ve already seen announcements that Frontier will...

Published Fri, Oct 30 2009 2:46 PM by The Cranky Flier

Filed under: Frontier, Midwest Airlines
Cranky on the Web (October 26 – 30)

Continental Joins Star Alliance Tomorrow – BNET Continental is in no-man’s land as they end their SkyTeam participation and prepare for Star Alliance. Ontario’s Air Traffic Glut Draws Anger Toward LA – BNET Ontario’s traffic...

Published Sat, Oct 31 2009 5:51 AM by The Cranky Flier

Filed under: US Airways, JetBlue, Southwest, Singapore Airlines, Continental, Fares, BNET, ONT - Ontario

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