Thank you to everyone who commented, emailed, and tweeted about what you wanted to see from the airlines regarding loyalty programs. I joined with Nicholas Kralev from the Washington Times on Friday morning up on the stage to tell the crowd what you said
Read More...
Read the complete post at http://crankyflier.com/2009/10/26/what-i-told-the-airline-people-at-the-frequent-flier-conference/