I’m going to be taking United’s last 737 flight today from LAX to San Francisco and then I’m turning right back around, so if anyone will be at either end, please come say hello. Of course, wasting half my day sitting on an airplane
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Read the complete post at http://crankyflier.com/2009/10/28/lufthansa-gets-a-gold-star-for-going-above-and-beyond/