Another airline has given in to the powers of Twitter. This time, it’s Delta that has brought its customer service to Twitter in a big way, and that’s great news. It’s not quite where it needs to be, but hopefully they’ll realize that quickly and fix it. When you have travel problems, you can now [...]
Read the complete post at http://crankyflier.com/2010/06/28/deltas-twitter-customer-service-is-a-good-start-needs-to-grow/
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Mon, Jun 28 2010 11:45 AM
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The Cranky Flier
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