Many of you have already heard that in its contract of carriage, Southwest has now decided that mechanical issues are outside the airline’s control. How do I know? Because I’ve received more email from readers on this issue than any other, I believe. It’s amazing how this has grabbed people’s attention. The reality of this, [...]
Read the complete post at http://crankyflier.com/2010/07/28/southwest-says-mechanical-issues-are-beyond-its-control-but-its-not-as-bad-as-you-might-think/
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Wed, Jul 28 2010 11:45 AM
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The Cranky Flier
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