If you were flying on Alaska Airlines this weekend, you had a rough go of it. The airline’s computer systems crashed and that meant plenty of delays and cancellations. Unlike Southwest in its meltdown earlier this month, however, Alaska handled this brilliantly from a communication standpoint. You can see more on what Southwest did wrong [...]
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Posted
Mon, Mar 28 2011 11:45 AM
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The Cranky Flier
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