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Frontier Reduces Change Fees, Allows Name Changes, and Generally Gets Customer-Friendly
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    Frontier rolled out a slew of changes last week, and most of them are very customer-friendly. In fact, these moves make it seem like Frontier has decided that its niche is going to be actually taking care of customers. If it can use that as a differentiator, more power to the airline. So far, I [...]

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    Posted Tue, Apr 19 2011 11:45 AM by The Cranky Flier | Report Abuse
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