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June 2011 - Cranky Flier

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Delta Isn’t Actually Closing Its Memphis Hub Completely
Posted to Cranky Flier by The Cranky FlierThe Cranky Flier

72 Hours With Korean Air: Jin Air, Je-Dong Farm, and the Tech Center (Trip Report)
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Cranky on the Web (June 10 – 14)
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Correction of the Week: Delta and Korean’s Spat
Posted to Cranky Flier by The Cranky FlierThe Cranky Flier

United Goes Fully Flat… in Business Class… On Long Haul… From North American Hubs
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When Social Media Attacks

Anyone else get the feeling that there comes a point when social media can be a bad thing? Oh sure, it has incredible power, but that’s both good and bad. On the good side, it enables mass communication on levels never seen before in real-time....

Published Thu, Jun 30 2011 11:45 AM by The Cranky Flier

Filed under: Delta
Spirit’s Marketing Chief on Fees for Optional Items (Across the Aisle Interview, Part 2)

And we’re back with Spirit’s Chief Marketing Officer, Barry Biffle. Yesterday we dug in on the new routes out of Chicago and Vegas. Today, it’s time to talk fees. Many of you love to hate fees, but as long as they’re properly disclosed...

Published Tue, Jun 28 2011 11:45 AM by The Cranky Flier

Filed under: Across the Aisle Interviews, Spirit
Spirit’s Marketing Boss Talks About Big Moves In Chicago and Vegas (Across the Aisle Interview, Part I)

I know that a lot of people love to hate Spirit, but I’m not one of those people. That airline has made its model very clear. You’ll get a very low base fare but just about everything else will cost extra, including carry-on bags that don’t...

Published Mon, Jun 27 2011 11:45 AM by The Cranky Flier

Filed under: Across the Aisle Interviews, Spirit
Cranky on the Web (June 20 – 24)

What do airline alliances mean for you? – CNN Out of the Office Airline alliances aren’t necessarily all they’re cracked up to be. There are some benefits, but not nearly as many as you might expect. In the Trenches: Changing up the...

Published Sat, Jun 25 2011 11:45 AM by The Cranky Flier

Filed under: Alliances
Topic of the Week: WWBD?

That’s the question. What will Boeing do? The Airbus A320neo has been a hot seller at the Paris Air Show this year, and even American is said to be in talks with Airbus about buying. (This sounds like an effort to get Boeing off its butt, but that’s...

Published Fri, Jun 24 2011 11:45 AM by The Cranky Flier

Filed under: Boeing, Airbus
JetBlue Orders New Airplanes, Focuses East

We already talked about the massive number of orders rolling in at the Paris Air Show this week, but there was one that caught my eye. That’s right, it was JetBlue’s announcement that it will be buying A320neos, larger A321s, and reducing...

Published Thu, Jun 23 2011 11:45 AM by The Cranky Flier

Filed under: JetBlue, A320
Who Cares About the Paris Air Show?

When you think of air shows, you probably think of a warm summer day, some cool flying demonstrations to show off military might, and a few static displays of airplanes to walk through. That’s the core of any air show, but for the premier airshows...

Published Tue, Jun 21 2011 11:45 AM by The Cranky Flier

Filed under: Boeing, Bombardier, Airbus, ATR
Airline Fee Outrage is Just a Symptom of the Real Problem: The Brand

I’m sick and tired of people complaining about airline fees. You might think this means I’m going to defend the airlines and blame everyone else for being dumb. That’s not the case, at least not today. Today, I’m going to jump...

Published Mon, Jun 20 2011 11:45 AM by The Cranky Flier

Filed under: Southwest, Advertising
Cranky on the Web (June 13 – 17)

Delay rule bumps up flight cancellations – CNN Out of the Office When I saw an article on CNN parroting the DOT’s press release about how tarmac delays have gone away and the DOT is the greatest, I had to respond. Apparently my response ruffled...

Published Sat, Jun 18 2011 11:45 AM by The Cranky Flier

Filed under: Government Regulation, Delays/Cancellations
Topic of the Week: American Adds Tablets as Inflight Entertainment

American has decided to ditch its existing portable inflight entertainment system and go with the cooler Samsung Galaxy tablet instead. This may only be in places where American has a portable system today, but it’s a big upgrade. Now for the question...

Published Fri, Jun 17 2011 11:45 AM by The Cranky Flier

Filed under: Inflight Entertainment, American
Southwest’s First Scheduling Moves at AirTran Give Us Insight Into the Merger Plans

Earlier this week, Southwest publicly announced its first schedule changes for its new AirTran subsidiary. The changes, though small, give us a lot of insight into how Southwest is thinking about its AirTran purchase. It’s actually kind of exciting...

Published Thu, Jun 16 2011 11:45 AM by The Cranky Flier

Filed under: Southwest, AirTran
UNITE HERE Strikes Back: Tries to Cover Bad Analysis By Insulting Cranky, Earns the Jackass

If you decide to put out bad analysis, as UNITE HERE did last week regarding Lufthansa complaints, and someone calls you on it, what would you do? The smart answer would probably be to just let it go and stop calling attention to the work, especially...

Published Tue, Jun 14 2011 11:45 AM by The Cranky Flier

Filed under: Lufthansa, Cranky Jackass, Labor Relations
Why I Wouldn’t Be Surprised to See Virgin America Acquire Frontier

This may sound crazy, but hear me out. There were two separate pieces of news last week concerning Virgin America and Frontier that got me thinking about a combination between the two. Both are low on cash and need to raise more. This is one way to do...

Published Mon, Jun 13 2011 11:45 AM by The Cranky Flier

Filed under: Virgin America, Frontier, Mergers/Finance
Cranky on the Web (June 6 – 10)

Bin space and the airline boarding debacle – CNN Out of the Office This week, it’s time to take a look at boarding and the race for bin space. In the Trenches: Hiring an Intern – Intuit Small Business Blog Cranky Concierge now has an...

Published Sat, Jun 11 2011 11:45 AM by The Cranky Flier

Filed under: Baggage
Topic of the Week: The New Cranky Jackass Award

This is just way too cool. A reader who asked to be identified as Johosofat had a project in his high school ceramics class to make a slab relief of a mythical creature. He chose the Cranky Jackass. . . . How awesome is that?! I almost gave the award...

Published Fri, Jun 10 2011 11:45 AM by The Cranky Flier

Filed under: Cranky Jackass

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