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August 2011 - Cranky Flier

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Topic of the Week: Delta’s New 72 Hour Rule

Delta SkyMiles members seem to be pretty unhappy at the latest move by the airline. If you’re on a frequent flier ticket, you can no longer make any changes or get a refund once you’ve hit 72 hours prior to your departure. You angry about...

Published Fri, Aug 12 2011 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, Delta
Latest Report on Air France 447 Crash Still Blames Pilots, Training

There was plenty of backlash when I wrote about the causes of the 2009 crash of Air France flight 447 into the Atlantic Ocean back in May. Many of you wanted to wait until the final report came out, but I was confident that the story had become quite...

Published Thu, Aug 4 2011 11:45 AM by The Cranky Flier

Filed under: Accidents/Incidents, Air France
Why Delta’s 737 Order Reminds Me of Baseball

It’s now official. Delta has decided to order a hundred 737-900ER aircraft. These aren’t the new engine versions but just plain old 737s, stretched to an insane length. With so many airlines ordering Airbus A320neo aircraft and showing great...

Published Mon, Aug 29 2011 11:45 AM by The Cranky Flier

Filed under: Delta, Boeing
Airbags Migrate from Cars to Airplanes

How many of you knew that you’ve probably flown on an airplane that has an airbag installed in the seatbelt? Probably not many of you, but there really is a decent chance that you’ve come near one and didn’t even know it. I spoke with...

Published Tue, Aug 2 2011 11:45 AM by The Cranky Flier

Filed under: Safety/Security
Air India is Now the Worst Airline Ever

It’s time for some sad, sad truth. Alitalia, long the worst airline ever, is no longer deserving of the title. Sure, it continues to lose a bunch money, but there simply isn’t the same level of awesome, headline-grabbing stupidity day-in and...

Published Tue, Aug 30 2011 11:45 AM by The Cranky Flier

Filed under: Air India
Is Southwest’s Pullback In Philadelphia a Sign of Potential Trouble in Atlanta? (Guest Post)

We’ve got a guest post today looking at Southwest in Atlanta. As I wrote before, I like the way Southwest is handling the merger from an operational perspective, but will it work out financially? Here’s one take. Do you agree? For more than...

Published Thu, Aug 25 2011 11:45 AM by The Cranky Flier

Filed under: Southwest, ATL - Atlanta
Southwest Brings Its Airplanes to Atlanta for Valentine’s Day

Southwest’s acquisition of AirTran made a little news yesterday when it was announced that Southwest would bring its own airplanes to Atlanta starting on February 12. That’s just in time for the LUV-iest day of the year, Valentine’s...

Published Tue, Aug 23 2011 11:45 AM by The Cranky Flier

Filed under: Southwest, Mergers/Finance, AirTran
US Airways Sues Pilots Union to Stop Illegal Slowdown Effort

Man, I really should have waited another day before writing that US Airways pilots union (USAPA) piece last week. Why? On Friday, US Airways filed an injunction in the courts to try to get the union to stop illegal slowdown activity. The evidence is quite...

Published Mon, Aug 1 2011 11:45 AM by The Cranky Flier

Filed under: US Airways, Labor Relations
United Releases a Few Good Product Enhancements Amidst a Lot of Old News

This week is the GBTA Convention (formerly known as NBTA until it decided to go “global,” or something like that), and the new United is taking a page from the old Continental playbook by making a bunch of announcements. See, GBTA is the big...

Published Mon, Aug 22 2011 11:45 AM by The Cranky Flier

Filed under: United, Continental
Why Airlines Shouldn’t Have Passed On Tax Savings to Customers

The FAA is back up and running and tax collection is beginning again, but some people are still angry. Most airlines decided that instead of passing along the tax savings to customers, they’d simply raise fares and keep the difference. I’ve...

Published Mon, Aug 8 2011 11:45 AM by The Cranky Flier

Filed under: Fares
Cranky on the Web (August 8 – 12)

In the Trenches: Handling Mt. Everest – Intuit Small Business Blog With all the CNN articles flying around late last week, my Intuit post got lost in the shuffle. So here it is. We’ve been handling a large (for us) conference this week, and...

Published Sat, Aug 13 2011 11:45 AM by The Cranky Flier

Filed under: Miscellaneous
Qantas Lays Out Its Conflicting Plans to Fix Itself

If you’ll be near LAX this Saturday, mark your calendar to celebrate 5 Cranky years. Join me and Johnny Jet at In ‘n Out for a little plane spotting between 11a and 1p. So I thought that Qantas was going to roll out its big plans to transform...

Published Thu, Aug 18 2011 11:45 AM by The Cranky Flier

Filed under: Qantas
Alaska Lowers First Class Fares, Sells More Seats

There’s been a lot of talk of supply and demand here on the blog this week, so I figured, why not pile on? Unlike our Monday discussion, however, this one isn’t controversial at all. Alaska has been lowering First Class fares. The result?...

Published Thu, Aug 11 2011 11:45 AM by The Cranky Flier

Filed under: Fares, Alaska Airlines
Cranky on the Web (August 15 – 19)

If you’ll be near LAX TODAY, come on by to celebrate 5 Cranky years. Join me and Johnny Jet at In ‘n Out for a little plane spotting between 11a and 1p. No bag? Then airlines should refund fee – CNN Out of the Office I’ve written...

Published Sat, Aug 20 2011 11:45 AM by The Cranky Flier

Filed under: Baggage, US Airways, Frontier, Delta, Alaska Airlines
Cranky on the Web (August 22 – 26)

Flier comfort: Boeing 787 myths and facts – CNN Out of the Office The 787 will finally be in service in the next couple of months, and that means it’s time to look at what benefits it will really provide to travelers. United Continental to...

Published Sat, Aug 27 2011 11:45 AM by The Cranky Flier

Filed under: 787

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