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October 2011 - Cranky Flier
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What is Allegiant Air Thinking?
I haven’t written about Allegiant in awhile, but I think the time has come. Its decision last week to pull out of Long Beach is just one of a few odd choices that we’ve seen coming from the airline recently. I’m trying to figure out...
Published
Tue, Oct 4 2011 11:45 AM
by
The Cranky Flier
Filed under:
Allegiant
Cranky on the Web (October 3 – 7)
Travel apps that really help – CNN Out of the Office CNN is doing a lot of mobile stories this week so they asked me for some of my favorite travel apps. Here they are. In the Trenches: Slowing Down – Intuit Small Business Blog With a baby...
Published
Sat, Oct 8 2011 11:45 AM
by
The Cranky Flier
Filed under:
Technology
Cranky on the Web (September 26 – 30)
Snyder: Padded flight times a reasonable buffer – CNN Out of the Office Some people love to suggest that airlines pad flight schedules just to make it look like they’re on time. That’s not really how it works. The New Boeing 787 –...
Published
Sat, Oct 1 2011 11:45 AM
by
The Cranky Flier
Filed under:
Delays/Cancellations
KLM’s 1 Hour Social Media Guarantee Fails the Test
As we all know, there are some airlines that do a good job of responding to customers via social media channels and there are others that just don’t. Then there’s KLM, which has decided to go above and beyond and guarantee a response within...
Published
Thu, Oct 27 2011 11:45 AM
by
The Cranky Flier
Filed under:
KLM
Cranky on the Web (October 17 – 21)
In the Trenches: Repeat Clients – Intuit Small Business Blog There’s nothing better than having repeat clients, so I’m always trying to figure out the best way to increase that business. United, American airlines challenge proposed new...
Published
Sat, Oct 22 2011 11:45 AM
by
The Cranky Flier
Filed under:
Miscellaneous
The Government’s Proposed Aviation Tax Plan Isn’t a Good One
Not sure how many of you have been paying attention to the details of the proposed aviation tax changes (details on pp 22-23) coming out of Washington, but they’re downright awful. I fully understand the need to raise revenues right now, but this...
Published
Mon, Oct 24 2011 11:45 AM
by
The Cranky Flier
Filed under:
Government Regulation
Topic of the Week: Should Additional Fee Disclosure be Required by DOT?
I’ve been following this one closely, but I haven’t written about it yet. The Department of Transportation (DOT) is trying to require additional reporting requirements for fees. As you may know, DOT requires airlines to report limited financial...
Published
Fri, Oct 7 2011 11:45 AM
by
The Cranky Flier
Filed under:
Government Regulation
Musings From My Visit to the Alaska Airlines Headquarters
While I was up in Seattle, I had the chance to sneak away from the APEX expo to go meet with the good people of Alaska Airlines. You already read about my visit to the Seattle airport, but I was also able to go over to headquarters and meet with a variety...
Published
Mon, Oct 3 2011 11:45 AM
by
The Cranky Flier
Filed under:
Alaska Airlines
Cranky on the Web (October 24 – 28)
If you’re wondering where my CNN column has gone, it hasn’t disappeared. I’m just going to be writing a little less frequently. The next one will go up on Monday, and as always, will be linked to from here. I’m also hoping to have...
Published
Sat, Oct 29 2011 11:45 AM
by
The Cranky Flier
Filed under:
Miscellaneous
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