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November 2011 - Cranky Flier

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72 Hours With Korean Air: Jin Air, Je-Dong Farm, and the Tech Center (Trip Report)
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Cranky on the Web (June 10 – 14)
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Correction of the Week: Delta and Korean’s Spat
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United Goes Fully Flat… in Business Class… On Long Haul… From North American Hubs
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American’s New Senior Leadership Team Looks a Lot Like US Airways and America West Before That
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Talking to British Airways About Elite Status, Avios, and the Dreaded Fuel Surcharge (Across the Aisle)

Earlier this month, British Airways introduced Avios, a new name for miles. Now if you’re a member of the BA Executive Club or Iberia Plus, you will earn Avios when you fly, use a credit card, etc. In other words, it’s a shared currency that...

Published Mon, Nov 28 2011 11:45 AM by The Cranky Flier

Filed under: British Airways
Business Class on the Emirates A380 Back to the US (Trip Report)

It’s time for part 3 of Nate’s Dubai trip on Emirates. After flying the 777 out to Dubai and spending time in the Dubai Airport, it was time for him to fly back. This time, it was on the A380 to JFK. — After getting wrapped up in Dubai...

Published Wed, Nov 23 2011 11:45 AM by The Cranky Flier

Filed under: Trip Reports, Emirates
The True Meaning of Thanksgiving 2011

It’s Thanksgiving again, and that means it’s time for another year’s installment of the True Meaning of Thanksgiving. Enjoy reading this in your turkey-induced comas. Hooray! Dear traveler, A special time of year is upon us, and so it...

Published Thu, Nov 24 2011 11:45 AM by The Cranky Flier

Filed under: Overbooking
How Mistake Fares Get Filed and Why Korean Messed Up

Airlines can accidentally file the wrong fares. I should know, since I’ve personally done it twice. That’s fine, people make mistakes, but it’s the recovery that counts. The recovery from the latest mistake, Korean filing a sub-$500...

Published Tue, Nov 22 2011 11:45 AM by The Cranky Flier

Filed under: Fares, Korean Air
Wandering Dubai Airport (Trip Report)

Nate is back with part two of his trip report. This time, we look in depth at Dubai Airport. If you missed his flight out, see Flying Up Front on Emirates to Dubai. — After spending a very long and exhausting day in Dubai, I wasn’t looking forward...

Published Wed, Nov 16 2011 11:45 AM by The Cranky Flier

Filed under: Trip Reports, Emirates
AAdvantage Chief Maya Leibman Talks (Across the Aisle)

When I saw Maya Leibman, President of American’s AAdvantage loyalty program, put out a video talking about new benefits for elite members, I knew I wanted to put together an Across the Aisle interview. For those who haven’t seen it, here’s...

Published Mon, Nov 14 2011 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, American
Topic of the Week: Porn on a Plane

Ryanair chief Michael O’Leary is at it again. This time he’s suggesting that he’ll start offering a hotel-style pay per view system on airplanes, porn and all. Will he do it or is this just more of the same old posturing to get some...

Published Fri, Nov 11 2011 11:45 AM by The Cranky Flier

Filed under: Ryanair
Cranky on the Web (November 13 – 18)

Should I feel guilty about flying out of Buffalo instead of Toronto? – The Globe and Mail I was asked why Canadian airports are more expensive. So many reasons, but they only took one. Wi-Fi coming to international flights – CNN Out of the...

Published Sat, Nov 19 2011 11:45 AM by The Cranky Flier

Filed under: United, Government Regulation, Airports
Topic of the Week: Hawaiian Says Aloha to New York City

For years, Hawaiian had been primarily an airline offering interisland flights and service to the West Coast of the US. There were minor incursions into other parts of the Pacific but the last couple of years have been different. First, Hawaiian has made...

Published Fri, Nov 18 2011 11:45 AM by The Cranky Flier

Filed under: Hawaiian
How Airline Stories Become Tall Tales

I’ve pulled a controversial story out from the archives today. It’s one that was supposed to run on BNET at the beginning of the year, but after heated back and forth discussion, it was shelved by the higher-ups. (They didn’t like me...

Published Thu, Nov 17 2011 11:45 AM by The Cranky Flier

Filed under: Southwest, BNET
Flying Up Front on Emirates to Dubai (Trip Report)

A couple months ago, Emirates asked if I’d like to fly out to Dubai to spend 24 hours in the airport so that we could experience all that it had to offer. Though the idea of impersonating Tom Hanks in The Terminal sounded fun, I couldn’t take...

Published Wed, Nov 9 2011 11:45 AM by The Cranky Flier

Filed under: Trip Reports, Emirates
United Becomes the First US Airline to Announce Wifi Over the Water

United fliers, rejoice. Your airline has now, finally, announced its comprehensive wifi plan. The result is . . . a little surprising, actually. I like it, to some extent, but it’s also going to create a divided onboard product. We still need more...

Published Mon, Nov 7 2011 11:45 AM by The Cranky Flier

Filed under: United, Inflight Entertainment
Cranky on the Web (November 21 – 25)

Taking First-Class Coddling Above and Beyond – The New York Times I was quoted in a front page article talking about First Class on long haul flights. More importantly, Geoff Fischer was interviewed about his write-up on Cranky of his Cathay Pacific...

Published Sat, Nov 26 2011 11:45 AM by The Cranky Flier

Filed under: Baggage, Seats
Southwest Announces New International Service, Buries Route and City Cuts

It looks like Southwest has decided to take a queue from the old school PR handbook by making a big splash over new city and route announcements while quietly slipping in cuts to other cities and routes. There are a lot of changes with the schedule for...

Published Tue, Nov 15 2011 11:45 AM by The Cranky Flier

Filed under: Southwest, AirTran
American’s Decade of Fail Culminates in Bankruptcy

I don’t think anyone was surprised to hear that American filed for Chapter 11 bankruptcy protection. The only surprise was that it happened this week. I didn’t think we’d see it so quickly. For travelers, this truly is a non-event. We’ve...

Published Wed, Nov 30 2011 11:45 AM by The Cranky Flier

Filed under: American

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