This is a pretty dead week in terms of news, so I figured I’d pull out some lighter stories. One of our Cranky Concierge clients, let’s call him George Bailey, had an almost comically-terrible interaction with Orbitz customer service, and I thought I’d show it here. George is in the middle of a holiday trip [...]
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Posted
Tue, Dec 27 2011 11:45 AM
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The Cranky Flier
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