Today is Valentine’s Day, so how about a little LUV story? One of the things about Southwest’s takeover of AirTran that I like the most is the transition plan. The way it’s being done is incredibly customer-friendly, and it’s likely to have a very minor impact on travelers, unlike what happens in most mergers. That [...]
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Posted
Tue, Feb 14 2012 11:45 AM
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The Cranky Flier
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