If you’re a United frequent flier, you certainly know by now that the airline’s CFO gave a talk at an investors’ conference recently saying that there were “certain groups in [MileagePlus] that were over-entitled.” You know what? He’s right. But that’s the airlines’s own fault. Over the last several years, airlines have started to reserve [...]
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Tue, May 29 2012 11:45 AM
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The Cranky Flier
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