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August 2012 - Cranky Flier

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Cranky on the Web (May 13 – 17)
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Topic of the Week: United’s Channel 9
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Who the F*&@ is Lion Air?
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Second of three M346 prototypes crashes
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Virgin America Loses More Money, Puts All Efforts on Going Public
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Topic of the Week: Hawaiian Airlines Steps Up Its Hawaiian-ness

Hawaiian announced it was going to put some more Hawaiian in its service this week with what’s being called Mea Ho’okipa Service. You can read through what’s changing, but I was particularly caught by the Ho’okipa Desk, where passengers...

Published Fri, Aug 10 2012 11:45 AM by The Cranky Flier

Filed under: Hawaiian
A Stellar First Class Experience on British Airways (Trip Report)

On Tuesday, I wrote about my experience flying in World Traveller Plus premium economy to London. The way home was a completely different kind of experience. British Airways put me in First Class. [BA paid for this trip.] Unlike the spotty service on...

Published Thu, Aug 9 2012 11:45 AM by The Cranky Flier

Filed under: British Airways, Trip Reports
Mixed Review of the New British Airways Premium Economy (Trip Report)

When British Airways asked me if I wanted to go to the Olympics, I didn’t really have to think twice. But just wanting to go to the Olympics alone isn’t enough for me to take a trip. After all, I write about airlines and I would need something...

Published Tue, Aug 7 2012 11:45 AM by The Cranky Flier

Filed under: British Airways, Trip Reports
WestJet and JetBlue See the Value of the Upsell; Southwest Doesn’t

JetBlue and WestJet both had separate announcements last week around the same basic idea. The airlines are cutting legroom in the back of the bus in order to create or expand a section with more legroom up front. This is an interesting contrast to Southwest...

Published Mon, Aug 6 2012 11:45 AM by The Cranky Flier

Filed under: JetBlue, Southwest, Westjet
Cranky on the Web (July 30 – August 3)

Priceline Now Sells American’s Preferred Seats—Here’s Why It Matters – Conde Nast Daily Traveler This may not seem like a big deal that you can now buy preferred seats on American via Priceline, but it is. In the Trenches: When Your...

Published Sat, Aug 4 2012 11:45 AM by The Cranky Flier

Filed under: American
Topic of the Week: Virgin America Shakes Up Planning and Revenue Management

Virgin America decided that it was finally time to shake things up. John MacLeod is the new head of Planning and Sales. There’s no doubt in my mind that the Planning side needed changes, but can it be salvaged? What would you like to see happen...

Published Fri, Aug 3 2012 11:45 AM by The Cranky Flier

Filed under: Virgin America
Greener Skies Over Seattle Thanks to NextGen

It’s time for another post in my series talking about the benefits of NextGen air traffic control. Last time, we were in New York, but this time we’re heading across the country to Seattle where Alaska Airlines has been spearheading some major...

Published Thu, Aug 2 2012 11:45 AM by The Cranky Flier

Filed under: Alaska Airlines, Air Traffic Control, SEA - Seattle, NextGen

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