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October 2012 - Cranky Flier

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American Disagrees with Monday’s Post

As you can probably imagine, the folks at American disagreed with my post on Monday which asked “Why is American Not Trying Harder to Calm Safety Fears?” While I expected disagreement, I didn’t expect to actually get a response. To my...

Published Thu, Oct 11 2012 11:45 AM by The Cranky Flier

Filed under: American
Send Cranky Your Tips

I’ve had a couple requests recently from people who were interested in sending me tips and information about the airlines but wanted to do so anonymously. Up until now, that meant creating a fake email address in order to send me a note, but that’s...

Published Wed, Oct 10 2012 11:45 AM by The Cranky Flier

Filed under: Admin
Qatar Joins the Tangled Web of oneworld Partners

The worst kept secret in the airline industry was officially announced yesterday when Qatar Airways said it would join the oneworld alliance. This may not be a surprise, but it is going to create some confusion in the Middle East. There are a lot of seemingly...

Published Tue, Oct 9 2012 11:45 AM by The Cranky Flier

Filed under: Oneworld, British Airways, American, Qatar Airways
Why is American Not Trying Harder to Calm Safety Fears?

American has had a string of bad news lately that just doesn’t seem to end. When things started getting ugly in mid-September, much of the bad press focused on flights being delayed and canceled. That’s a reliability issue that may have made...

Published Mon, Oct 8 2012 11:45 AM by The Cranky Flier

Filed under: Operations, American
Cranky on the Web (October 1- 5)

How All the American Airlines Trouble Affects Flyers and What You Can Do – Conde Nast Daily Traveler If you’re a traveler, you don’t care who is at fault when it comes to American’s operational problems. You want to know if it’s...

Published Sat, Oct 6 2012 11:45 AM by The Cranky Flier

Filed under: Delays/Cancellations, American, Air Canada
Topic of the Week: Who is Joining oneworld on Monday?

There’s a big press conference scheduled for New York on Monday where oneworld will announce a “significant membership development.” This is such a big deal that I received an invitation to go out to New York and oneworld would even...

Published Fri, Oct 5 2012 11:45 AM by The Cranky Flier

Filed under: Oneworld
Air Canada Joins European Airlines in Trying the Failed “Airline Within an Airline” Strategy (Again)

When you don’t have any new ideas in this industry but your airline needs help, what do you do? You just recycle old ideas and make them sound like the best thing since sliced bread. Throughout the late 1990s and into the early 2000s, the “airline...

Published Thu, Oct 4 2012 11:45 AM by The Cranky Flier

Filed under: Lufthansa, Air Canada
Frontier’s Clever But Risky Move to Encourage People to Book Direct

A couple weeks ago, Frontier announced that it would reduce benefits for those who book flights through third parties. Reaction was all over the map with some saying it was great and others saying it was terrible. In my mind, this is a very clever move...

Published Tue, Oct 2 2012 11:45 AM by The Cranky Flier

Filed under: Frontier
Thanks for Attending the Very Successful Second Annual Cranky Dorkfest

For those who didn’t attend, you missed a great event on Saturday at the In ‘n Out by LAX. I’d say the second annual Cranky Dorkfest was a success, despite the looming threat of Carmaggedon just to the north. This shot summed it up nicely...

Published Mon, Oct 1 2012 11:45 AM by The Cranky Flier

Filed under: Admin

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