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November 2012 - Cranky Flier

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Topic of the Week: My 2,000th Post and a Look Back

It took more than 6 years to get here, but this post is my 2,000th. And on those 2,000 posts, you’ve left more than 33,333 comments. That’s a lot of words. So I thought I would look back at some of the things I blogged about during that first...

Published Fri, Nov 30 2012 11:45 AM by The Cranky Flier

Filed under: Admin
Interesting Notes About Delta’s Service in Africa

Delta recently sent around a PDF file internally talking about the airline’s Africa service, and a Delta employee sent it over to me. I thought it was a really interesting look at how African markets require doing things a bit differently. Today...

Published Thu, Nov 29 2012 11:45 AM by The Cranky Flier

Filed under: Delta
Southwest Continues Cutting Atlanta, Delta Must Be Thrilled

Remember when Southwest announced it was taking over AirTran and people immediately thought Delta was in trouble in Atlanta? Hah. Yeah, right. I’d say the opposite is true. Delta must absolutely love Southwest for how much it has cut back Atlanta...

Published Tue, Nov 27 2012 11:45 AM by The Cranky Flier

Filed under: Southwest, Delta
Look for Bigger, More Comfortable Airplanes at United Express

It wasn’t long ago that I was writing about how it was going to get a lot more comfortable to fly on Delta thanks to the retirement of small regional jets in favor of larger airplanes. Now, we’re looking at the same type of transformation...

Published Mon, Nov 26 2012 11:45 AM by The Cranky Flier

Filed under: United
Cranky on the Web (November 19 – 23)

The EU’s Airplane Carbon Trading Program and What It Means – Conde Nast Daily Traveler I took a look at the recently-suspended emissions trading system in Europe and the politics behind it. Holiday travel and tighter planes raise likelihood...

Published Sat, Nov 24 2012 11:45 AM by The Cranky Flier

Filed under: Environment
Topic of the Week: Your Thanksgiving Travel

Hopefully everyone is with family and enjoying their long Thanksgiving weekend here in the US. How were your travels? Any delays? Stories from the road? Read More...

Published Fri, Nov 23 2012 11:45 AM by The Cranky Flier

Filed under: Miscellaneous
The True Meaning of Thanksgiving 2012

To all my American readers, Happy Thanksgiving! I’m certainly thankful for all of you who came out to do some Crankyspotting in Phoenix on Monday. I’d say we had 12 to 15 folks, including one who brought a big box of old timetables and inflight...

Published Thu, Nov 22 2012 11:45 AM by The Cranky Flier

Filed under: Miscellaneous
JetBlue Enters Alaska’s Bread and Butter Market

The airline with the Eskimo on its tail has to be feeling a little uneasy right now after JetBlue announced it would enter Alaska’s flagship Seattle to Anchorage market. The motivations for this move seem a bit murky, but the payoff could be huge...

Published Tue, Nov 20 2012 11:45 AM by The Cranky Flier

Filed under: JetBlue, Alaska Airlines
Virgin America Cuts Aircraft Orders as It Posts Another Loss

For those who are in the Phoenix area today, don’t forget that we’ll be Crankyspotting at Tempe Beach Park today from 4p to 6p. Hope to see you there! – You would think that Virgin America’s news that it had posted a small operating...

Published Mon, Nov 19 2012 11:45 AM by The Cranky Flier

Filed under: Virgin America
Cranky on the Web (November 12 – 16)

The EU’s Airplane Carbon Trading Program and What It Means – Conde Nast Daily Traveler I walk through what’s been doing on with the EU emissions trading scheme and why it was suspended. (This has been one heck of a political brawl.)...

Published Sat, Nov 17 2012 11:45 AM by The Cranky Flier

Filed under: Lufthansa, Government Regulation
Topic of the Week: What Should I Tell US Airways?

As you all know, I’ll be in Phoenix next week. (I hope you can join me on Monday from 4p to 6p for some Crankyspotting at Tempe Beach Park.) But what you don’t know is that the next day I will be in a meeting with a group of executives at...

Published Fri, Nov 16 2012 11:45 AM by The Cranky Flier

Filed under: US Airways
SAS Tries for Yet Another Turnaround

I have to admit that I have soft spot for Scandinavian Airlines (SAS). My very first trip to Europe in 1985 was aboard an SAS DC-10 from Los Angeles to Copenhagen. And though SAS hasn’t flown to LA in years, there is still a connection in history...

Published Thu, Nov 15 2012 11:45 AM by The Cranky Flier

Filed under: SAS
Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 2 (Across the Aisle)

Yesterday in the first part of my interview with Jonathan Pierce, Director of Social Communications at American Airlines, we talked more about strategy and composition of the social media team. Today we get into some more specific details about how they...

Published Tue, Nov 13 2012 11:45 AM by The Cranky Flier

Filed under: Customer Service, American
Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 1 (Across the Aisle)

Last week, I had the chance to speak with Jonathan Pierce, the Director of Social Communications for American Airlines. I like what American has been doing particularly with Twitter, so I wanted to learn more from the man behind it all. Even after trimming...

Published Mon, Nov 12 2012 11:45 AM by The Cranky Flier

Filed under: Customer Service, American
Cranky on the Web (November 5 – 9)

In the Trenches: How Extra Help Pays Of – Intuit Small Business Blog I’m loving having more help. It frees me up to focus on things that I’ve been ignoring, like website forms. Making Sense of New, Outside-Alliance Airline Partnerships...

Published Sat, Nov 10 2012 11:45 AM by The Cranky Flier

Filed under: Miscellaneous, Alliances

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