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Interviewing the Man Behind the Social Media Strategy at American Airlines, Part 1 (Across the Aisle)
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    Last week, I had the chance to speak with Jonathan Pierce, the Director of Social Communications for American Airlines. I like what American has been doing particularly with Twitter, so I wanted to learn more from the man behind it all. Even after trimming the interview down, it still ended up being long enough that [...]

    Read the complete post at http://feeds.crankyflier.com/~r/CrankyFlier/~3/YBoujUMvnQ8/


    Posted Mon, Nov 12 2012 11:45 AM by The Cranky Flier | Report Abuse