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February 2013 - Cranky Flier

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Topic of the Week: Which Airline Had the Best Q4 Results? Worst?

The big US airlines have reported fourth quarter earnings, so now it’s your turn to play financial analyst. Which one had the best results? Which one had the worst? And while we’re at it, what are you predictions for financial performance...

Published Fri, Feb 1 2013 11:45 AM by The Cranky Flier

Filed under: Mergers/Finance
Cranky on the Web (January 28 – February 1)

How to Protect Yourself from Antiquated Airline Computers That Could Ruin Your Trip – PTMoney.com I talked a little more about how we have helped clients with computer system issues. He used my recent example of our client stuck in Beijing. US Aviation...

Published Sat, Feb 2 2013 11:45 AM by The Cranky Flier

Filed under: United, US Airways, Southwest, American, Delta, ONT - Ontario
Layoffs Are Far From a Necessity in a US Airways and American Merger

There were certainly some, shall we say, spirited comments on my American/US Airways merger post last week, but there were a couple comments from someone posting as “Doug” that caught my eye. He predicted that big layoffs were going to happen...

Published Mon, Feb 4 2013 11:45 AM by The Cranky Flier

Filed under: United, US Airways, Delta
Southwest and AirTran Quietly Begin Codesharing

It has been more than 2 years and 4 months since Southwest announced it would purchase AirTran. Since that time, the two airlines have operated as completely separate entities in the eyes of travelers. That is finally changing as the airlines have mercifully...

Published Tue, Feb 5 2013 11:45 AM by The Cranky Flier

Filed under: Southwest, AirTran
Frontier Makes a Pragmatic, Unsurprising, Yet Sad Move to Outsource Airport Staff

For years, you could hear Frontier employees talk as if they were part of one big family. It was that level of care that often brought the airline praise from frequent fliers. It also helped create Frontier’s image as Denver’s hometown airline...

Published Thu, Feb 7 2013 11:45 AM by The Cranky Flier

Filed under: Frontier
Topic of the Week: Delta and Starwood Crossover Awards

Yesterday, Delta and Starwood Hotels announced crossover awards where elite members in each program get benefits in the other. What do you think? Would this make you more likely to use one or the other? Is it a smart move? Read More...

Published Fri, Feb 8 2013 11:45 AM by The Cranky Flier

Filed under: Delta
Cranky on the Web (February 4 – 8)

In the Trenches: The Neglected Corners of the Business – Intuit Small Business Blog Though the concierge business is where I spend most of my time, there are other pieces that don’t get enough attention. What Not to Do When a Snowstorm Threatens...

Published Sat, Feb 9 2013 11:45 AM by The Cranky Flier

Filed under: Delays/Cancellations
Southwest Uses AirTran to Grow Flying in Memphis

Southwest’s latest schedule is out, and guess who is paying attention to Memphis? It’s not technically Southwest yet, but Southwest is using its AirTran subsidiary to add destinations and flights in Memphis. As one airline fades in the land...

Published Mon, Feb 11 2013 11:45 AM by The Cranky Flier

Filed under: Southwest, AirTran, MEM - Memphis
Don’t Be Afraid to Use Your Miles

I don’t write about frequent flier miles too often, because a) there are plenty of others who focus on it day in and day out, and b) it doesn’t really interest me that much. But we do book a lot of frequent flier tickets at Cranky Concierge...

Published Tue, Feb 12 2013 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs
Get a Free Briggs & Riley Carry-On Bag With Your Worst Damaged Bag Story

The full year 2012 baggage stats are out from the Department of Transportation (DOT) and the airlines had a good year. That doesn’t mean there weren’t a lot of delayed, lost, and damaged bags out there. It just means there were less than in...

Published Wed, Feb 13 2013 11:45 AM by The Cranky Flier

Filed under: Baggage
A Very Special Valentine’s Day Post Coming Soon

It’s Valentine’s Day, so what better way to celebrate than announcing a mega merger? But as you all know, my posts go live at 345a every day, and American and US Airways aren’t supposed to announce until a little later. Considering how...

Published Thu, Feb 14 2013 11:45 AM by The Cranky Flier

Filed under: US Airways, American
The American and US Airways Merger is Finally Announced, Here’s How Not to Screw This Up

The day has finally come. Assuming the feds approve it, American and US Airways are now set to merge forming the real “new” American. You all know that I support this merger. Having come up in this industry under the very same America West...

Published Thu, Feb 14 2013 2:18 PM by The Cranky Flier

Filed under: US Airways, Mergers/Finance, American
Topic of the Week: What About Eagle?

There’s plenty of talk about the American/US Airways merger, but there simply isn’t much at all about what will happen in the regional world. American Eagle remains in limbo. I spoke with Andrew Nocella, SVP of Marketing and Planning for US...

Published Fri, Feb 15 2013 11:45 AM by The Cranky Flier

Filed under: Mergers/Finance, American
Cranky on the Web (February 11 – 15)

Airlines Are Not Secretly Plotting Against You – Conde Nast Daily Traveler Just a little rant about things people think airlines are doing to screw them, when in fact they aren’t. In the Trenches: The Conference Circuit – Intuit Small...

Published Sat, Feb 16 2013 11:45 AM by The Cranky Flier

Filed under: US Airways, Operations, Mergers/Finance, American
My Best Guess On What Will Happen to American’s Hubs Post-Merger

It is a lot of fun to speculate on a variety of things when it comes to mergers, but the favorite pastime seems to be figuring out what will happen to the route network. Will every hub keep service? Will some go away? Everyone has a different opinion...

Published Mon, Feb 18 2013 11:45 AM by The Cranky Flier

Filed under: US Airways, Mergers/Finance, American

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