Cranky Flier

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• Air Canada
• Air Canada Introduces On My Way Service
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• This Week on BNET (July 14 - July 18)

  Bombardier Kicks Off Farnborough by Launching the C-Series Bombardier has talked about it for years, and now it’s official. The 110 to 130 seat C-Series has launched, and it’s promising massive fuel savings. ExpressJet Ending Branded Service... Posted Jul 19 2008, 02:38 PM by The Cranky Flier Filed under: US Airways, Safety/Security, Delays/Cancellations, Delta, ExpressJet, Bombardier, Pinnacle

• Airlines and the Environment

  I started putting this post on the airlines and the environment together a long time ago, and then it fell by the wayside. I dusted it off this weekend, and fortunately it’s still relevant. In fact, it’s only going to continue to become a... Posted May 19 2008, 03:53 PM by The Cranky Flier Filed under: Environment, Delays/Cancellations, American

• Heathrow Terminal 5 After The Dust Settles

  A friend of mine who frequently flies out of London/Heathrow wrote to me recently and wondered why my coverage had been so light on the new Terminal 5. I guess I was just waiting to see when things calmed down. I mean, everyone has been talking about... Posted Apr 07 2008, 03:44 PM by The Cranky Flier Filed under: Baggage, British Airways, LHR - London/Heathrow, Delays/Cancellations

• Air Canada Offering Protection From Weather Delays (For a Fee)

  It’s been awhile since I broke out the gold star award. I thought about it yesterday with Delta’s new seat, but that’s still a couple years off from being anything tangible. But when I saw Air Canada’s new On My Way service, I... Posted Apr 03 2008, 03:11 PM by The Cranky Flier Filed under: Customer Service, Delays/Cancellations, Air Canada, Air Canada Introduces On My Way Service

• ATA Shuts Down Immediately

  The rumors started swirling yesterday, and it was confirmed overnight. ATA is shutting down effective this morning. They lost their military contract, and so they’re done. I’ll have more on this tomorrow (my regular post here today will be... Posted Apr 03 2008, 02:51 PM by The Cranky Flier Filed under: Southwest, ATA, Delays/Cancellations

• How to Deal with Weather Delays

  My brother lives in Philly, and Wednesday night he had the unfortunate task of trying to fly out of that place in a soaking rain. Now, you know rain in general doesn’t cause problems, but in that magical Northeast corridor, it means congested airports... Posted Mar 21 2008, 02:54 PM by The Cranky Flier Filed under: Southwest, Delays/Cancellations