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Airline Fee Outrage is Just a Symptom of the Real Problem: The Brand

I’m sick and tired of people complaining about airline fees. You might think this means I’m going to defend the airlines and blame everyone else for being dumb. That’s not the case, at least not today. Today, I’m going to jump...

Published Mon, Jun 20 2011 11:45 AM by The Cranky Flier

Filed under: Southwest, Advertising
Cranky on the Web (June 21-25)

Horizon Air Backs Out of California and Into a Box of Its Own Making – BNET Horizon has made some big schedule changes this past week, and it shows they’re in a corner, trying to figure out what to do to make things work. Airline Passenger...

Published Sat, Jun 26 2010 11:45 AM by The Cranky Flier

Filed under: Virgin America, Government Regulation, Horizon, BNET, Advertising, Spirit
This Week on BNET (May 25 - 29)

Long Beach Airport Garage and Terminal Plans Move Forward The airport is starting to put forth more concrete plans, and it’s sounding pretty good. Southwest Pushes WestJet Codeshare, Shifts Priorities WestJet announced yesterday that Southwest was...

Published Sat, May 30 2009 3:58 PM by The Cranky Flier

Filed under: United, Southwest, Air New Zealand, LGB - Long Beach, BNET, Alliances, Westjet, Advertising, Labor Relations
This Week on BNET (March 23-27)

United Releases Weaker Revenue Guidance United announced that like Continental (though not quite as severe), it is seeing large revenue drops as demand continues to decrease. NBAA Attacks JetBlue’s Bigwig Ad Campaign The NBAA has gone on the attack...

Published Sat, Mar 28 2009 2:20 PM by The Cranky Flier

Filed under: United, US Airways, Government Regulation, JetBlue, British Airways, American, Virgin Atlantic, BNET, Advertising, Republic, Mokulele
This Week on BNET (March 16 - 20)

Hawaiian Still Having Major On-Time Problems On the surface, Hawaiian appears to be doing well in the world of on-time performance, but when you dig down, you see that’s not the case. News and Notes from Continental’s 10-K Digging through...

Published Sat, Mar 21 2009 2:29 PM by The Cranky Flier

Filed under: US Airways, Virgin America, JetBlue, Continental, Hawaiian, Distribution, BNET, Advertising, BKG - Branson
This Week on BNET (Feb 8 - 13)

Should Continental Continue to Host Events for Its Best Fliers? Continental just finished up its annual FlyerTalk event. It’s not cheap, but should they continue to spend this money on their best customers? V Australia’s Decision on Which Business...

Published Sat, Feb 14 2009 4:08 PM by The Cranky Flier

Filed under: US Airways, Technology, Virgin America, Schedule Changes, Southwest, Seats, Continental, Inflight Entertainment, V Australia, BNET, Advertising, AirTran, MKE - Milwaukee
Spirit Wants Ads on Flight Attendants, I Say “Why Not?”

Spirit has been pretty quiet lately, and that should scare all of us. This is an airline that thrives on getting itself free PR, and it usually does a very good job with it. But maybe their old tricks just aren’t working anymore. So what do they...

Published Fri, Jan 30 2009 4:02 PM by The Cranky Flier

Filed under: Advertising, Spirit
Spirit Brings Ads to Overhead Bins, Bulkheads, and More

To be honest, I’m really surprised that it took this long for an airline to do this, but if anyone was going to take the plunge, it’s Spirit. The airline has decided that it’s time to plaster aircraft interiors with advertising. Welcome...

Published Thu, Sep 18 2008 4:08 PM by The Cranky Flier

Filed under: Advertising, Spirit
This Week on BNET (Sep 8 - 12)

American Preparing to Expand International 757 Flying American is putting a true premium cabin on 18 757s so it can start doing more long haul international. What new routes might we see? United Stock Tanks on False Bankruptcy Rumors It was a seemingly...

Published Sat, Sep 13 2008 3:06 PM by The Cranky Flier

Filed under: United, Technology, Schedule Changes, Singapore Airlines, Seats, Mergers/Finance, Inflight Entertainment, Fares, Air New Zealand, American, Advertising, 757
This Week on BNET (August 18 - 22)

Southwest Filing Fares in ATPCO Once Again You may not know ATPCO, but I’m guessing that airlines all over the US are happy to see Southwest back in the system again. Why does it matter? Jake Brace Leaves United The oft-vilified United CFO Jake...

Published Sat, Aug 23 2008 2:41 PM by The Cranky Flier

Filed under: United, Safety/Security, Schedule Changes, Government Regulation, Southwest, Fares, American, Distribution, Advertising, AirTran, DFW - Dallas/Ft Worth
This Week on BNET (August 11 - 15)

How Important is Aircraft Type? Do people really care what type of plane they’re flying on? A report from Boeing says that they do, but I’m not entirely convinced on this one. Air Canada’s Olympic Ads Work, United’s Don’t United and Air Canada...

Published Sat, Aug 16 2008 4:17 PM by The Cranky Flier

Filed under: United, Government Regulation, British Airways, American, Boeing, Air Canada, Northwest, Advertising, Airbus
Boarding Pass Ads and Privacy Worries

Am I the only one who thinks this whole boarding pass advertising thing is a little creepy? It’s not the concept that bothers me. You want to throw some ads on my boarding pass? Go ahead. It’s the fact that they’re using my demographics...

Published Thu, Jul 17 2008 3:35 PM by The Cranky Flier

Filed under: United, US Airways, Continental, American, Delta, Northwest, Advertising

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