Cranky Flier

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• A Cranky Jackass for the Death of American’s Aviation Safety Action Program

  There was some disturbing news out of the Metroplex last week when American’s pilots announced that the Aviation Safety Action Program (ASAP) is dead. It would seem that this program contributed greatly to improving safety at the airline, and now... Posted Oct 22 2008, 03:53 PM by The Cranky Flier Filed under: American, Cranky Jackass, Labor Relations

• United’s Meal Charges Earn the Cranky Jackass Award

  United really is a sad, confused airline, isn’t it? For an airline that just two days ago stated that it had put together several “initiatives . . . to improve the guest experience,” yesterday’s announcement seems completely out... Posted Aug 20 2008, 03:53 PM by The Cranky Flier Filed under: Cranky Jackass, Meals, United

• Dangerous Go Arounds Earn the AP the Cranky Jackass Award

  You know that feeling when you see a news report from a reputable news source that is just so insanely wrong that it makes you question everything they do? Well, here’s a good one for you. This report is so absolutely ridiculous that it has earned... Posted Jul 08 2008, 03:32 PM by The Cranky Flier Filed under: Cranky Jackass, Operations, Safety/Security

• A Cranky Jackass for the Southwest Not-So-Hotties

  You might be surprised to know that it’s not just airlines that can get the Cranky Jackass award. Today, I have the pleasure of awarding it to Tweedle Dee and Tweedle Dum, the girls who say that being so hot got them banned from Southwest for life... Posted Feb 27 2008, 04:14 PM by The Cranky Flier Filed under: Cranky Jackass, Customer Service, Southwest