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Topic of the Week: Are Upgrades Worth It?

We’ve had a couple of interactions with upgrades lately and more often than not, mileage upgrades are becoming less useful. First, we had someone flying Delta to Europe. The “M” fare that Delta requires you buy to use an upgrade with...

Published Fri, Feb 17 2012 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs
Where Are Airlines Going With Their Loyalty Programs in 2012? (Guest Post)

If the name down below looks familiar, it’s because he wrote a guest post here on the future of airline loyalty programs way back in 2008. Now he’s back to fill in while I’m on paternity leave. – Last year, when Southwest Airlines...

Published Tue, Jan 10 2012 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, Guest Posts
AAdvantage Chief Maya Leibman Talks (Across the Aisle)

When I saw Maya Leibman, President of American’s AAdvantage loyalty program, put out a video talking about new benefits for elite members, I knew I wanted to put together an Across the Aisle interview. For those who haven’t seen it, here’s...

Published Mon, Nov 14 2011 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, American
Alaska’s Deal with American Makes Its Frequent Flier Program Even More Valuable

Alaska and American have inked a deal that will give reciprocal elite benefits to each other’s elite members. This might not sound like much, but it could make Alaska’s frequent flier program even more interesting for a lot of people, some...

Published Thu, Nov 10 2011 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, American, Delta, Alaska Airlines
Impressions From the oneworld MegaDo Launch

Sunday night was the launch party for the oneworld MegaDo. What the heck is that, you ask? Great question. It’s basically when a bunch of guys who fly too much actively get together to fly even more. I know, it sounds crazy, but it’s actually...

Published Tue, Oct 11 2011 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, American
Cranky on the Web (September 19 – 23)

Watch out for flight changes, tight connections – CNN Out of the Office I talk about how to deal with frustrating flight schedule changes. 4 trip-planning services often overlooked – Overhead Bin on MSNBC Cranky Concierge was lucky enough...

Published Sat, Sep 24 2011 11:45 AM by The Cranky Flier

Filed under: United, Frequent Flier Programs
Translating United’s New MileagePlus Frequent Flier Program

You might have heard yesterday that United has rolled out its new MileagePlus program which will take effect starting on the first of the year. What’s new about it (besides the fact that MileagePlus is now back to being one word instead of two)...

Published Thu, Sep 22 2011 11:45 AM by The Cranky Flier

Filed under: United, Frequent Flier Programs
Frequent Flier Redemption Engines Have a Ways to Go

Two new websites have popped up with the specific purpose of trying to make frequent flier mile redemption easier: PointHub and MileWise. That sounds like a good plan to me, but I thought I’d put them to the test. The verdict? Not a bad start, but...

Published Mon, Sep 12 2011 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs
Why I Don’t Consider Frequent Flier Programs When Booking Travel (Ask Cranky)

I know I’ve touched on this many times before, but reader Morgan would like to know more about why I don’t consider frequent flier programs when traveling. Seems like a good time for the latest installment of Ask Cranky . . . I’d be...

Published Thu, Sep 8 2011 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, Ask Cranky
Topic of the Week: Delta’s New 72 Hour Rule

Delta SkyMiles members seem to be pretty unhappy at the latest move by the airline. If you’re on a frequent flier ticket, you can no longer make any changes or get a refund once you’ve hit 72 hours prior to your departure. You angry about...

Published Fri, Aug 12 2011 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, Delta
Southwest Rolls Out New, Straightforward Rapid Rewards Program

I never thought this day would come. Southwest has been talking about rolling out a new Rapid Rewards program since, I believe, the airline first took flight in the 70′s. And today, the airline is finally doing it, effective March 1. It’s...

Published Thu, Jan 6 2011 10:31 AM by The Cranky Flier

Filed under: Frequent Flier Programs, Southwest
United-Continental Merger Closing Was the Third Most Interesting Story on Friday

By now, you undoubtedly know that the United and Continental merger has officially closed and United Continental Holdings is now the parent company of both airlines. But that was actually the third most interesting story on Friday, and of those three...

Published Mon, Oct 4 2010 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, Frontier, British Airways, American, Midwest Airlines
The Delta SkyMiles Discussion

And now, the talk you’ve been waiting for. Let’s talk SkyMiles. As someone who considers himself miles-agnostic (meaning it doesn’t impact my flight purchase decision), it’s kind of funny that I end up getting into the details...

Published Thu, Sep 16 2010 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, Delta
Cranky on the Web (July 19-23)

Airport Effort to Charge More During Peak Times Could Hurt Passengers – BNET Airports are one step closer to being able to charge more to airlines during peak times. This may not be a good plan. JetBlue and American: Why Frequent-Flier Sharing Makes...

Published Sat, Jul 24 2010 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, LAX - Los Angeles, JetBlue, Continental, American, Delta, BNET
WestJet Launches Cashback-Style Rewards Program

Leave it to those wacky Canadians to launch one of the more unique and straightforward frequent flier programs. WestJet has rolled out its Frequent Guest program along with a WestJet Mastercard, and I like the idea even if it’s not the most lucrative...

Published Tue, Mar 30 2010 11:45 AM by The Cranky Flier

Filed under: Frequent Flier Programs, Westjet

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