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Delta to Shrink Its Fleet of Small Jets, Significantly Improve Customer Experience with New Pilot Agreement

This week, Delta accomplished something incredibly rare… it came to a new tentative agreement with its pilots 6 months BEFORE the contract was amendable. How the heck did that happen? Both sides wanted something and there was time pressure for it...

Published Thu, May 24 2012 11:45 AM by The Cranky Flier

Filed under: Delta, Labor Relations
American’s New Business Plan Looks a Lot Like the Old One But With a Lot More Outsourcing

February 1 was a big day at American. It was the day that the airline went over its (not really) new and improved business plan with employee groups, and that meant detailing the cuts it was going to ask for. As you can imagine, this brought some outrage...

Published Mon, Feb 6 2012 11:45 AM by The Cranky Flier

Filed under: American, Labor Relations
New Pilot Rest Rules May Be Good, but Cargo Pilots and Small Cities Should be Worried

Toward the end of the year, the FAA announced the final rule regarding changes in pilot rest requirements. [Read the entire final rule] This has been in the works for years, though it moved to the front burner after the Colgan Air crash in Buffalo a couple...

Published Mon, Jan 2 2012 11:45 AM by The Cranky Flier

Filed under: Government Regulation, Labor Relations
Qantas Goes NBA, Locks Out Employees and Shuts Down Over the Weekend

When you think about airline labor disputes, you probably think about strikes. After years and years of negotiating, the unions gain the right to walk out and that shuts the airline down, or it at least hampers its operations significantly. This weekend...

Published Mon, Oct 31 2011 10:45 AM by The Cranky Flier

Filed under: Qantas, Labor Relations
Topic of the Week: US Airways Gets a Preliminary Injunction Against Its Pilots Union (and a Bonus)

Earlier this week, US Airways finally got the preliminary injunction it had asked for against its pilots related to the operational disruption that’s been going on for a few months. This was a clear victory for the airline as the judge seemed to...

Published Fri, Sep 30 2011 11:45 AM by The Cranky Flier

Filed under: US Airways, Labor Relations, Easyjet
US Airways Finds No Issues on the Flight Featured in Union Safety Complaint Ad

Remember that ad the US Airline Pilots Association (USAPA) took out in USA Today claiming that US Airways was unsafe? There was a specific flight used as an example and that may be coming back to bite the union. According to a letter sent from the company’s...

Published Tue, Sep 6 2011 11:45 AM by The Cranky Flier

Filed under: US Airways, Labor Relations, Maintenance
US Airways Sues Pilots Union to Stop Illegal Slowdown Effort

Man, I really should have waited another day before writing that US Airways pilots union (USAPA) piece last week. Why? On Friday, US Airways filed an injunction in the courts to try to get the union to stop illegal slowdown activity. The evidence is quite...

Published Mon, Aug 1 2011 11:45 AM by The Cranky Flier

Filed under: US Airways, Labor Relations
US Airways Pilots Union Earns a Long Overdue Cranky Jackass Award For Using Safety as a Negotiation Tactic

I’ve written many times about the US Airline Pilots Association (USAPA), and it’s never been in a good light. This week, the group which represents the pilots at US Airways has once again topped itself by taking out a full page ad in USA Today...

Published Thu, Jul 28 2011 11:45 AM by The Cranky Flier

Filed under: US Airways, Labor Relations
UNITE HERE Strikes Back: Tries to Cover Bad Analysis By Insulting Cranky, Earns the Jackass

If you decide to put out bad analysis, as UNITE HERE did last week regarding Lufthansa complaints, and someone calls you on it, what would you do? The smart answer would probably be to just let it go and stop calling attention to the work, especially...

Published Tue, Jun 14 2011 11:45 AM by The Cranky Flier

Filed under: Lufthansa, Cranky Jackass, Labor Relations
When Statistics Attack: Union Report on Lufthansa Complaint “Spike” is Simply Misleading

One thing that’s certain is that you can make statistics say pretty much whatever you want to get your point across. That’s exactly what the UNITE HERE union is doing with what appears to be a smear campaign against Lufthansa. After talking...

Published Thu, Jun 9 2011 11:45 AM by The Cranky Flier

Filed under: Lufthansa, Labor Relations
Topic of the Week: US Airways Pilots Union Goes Off Again

The US Airways pilots union is at it again. This week the group claimed a number of safety issues have occurred and it demanded the airline fire its VP of Safety and Compliance. Is this legitimate or is it yet another stupid negotiating tactic? It seems...

Published Fri, May 13 2011 11:45 AM by The Cranky Flier

Filed under: US Airways, Labor Relations
Cranky on the Web (January 3-7)

Expedia Drops American Airlines — Right After Orbitz Battle – BNET Headwinds Expedia has now joined the fight against American, which seems ironic since it just gained an advantage after AA pulled out of Orbitz. This is much bigger than that, however...

Published Sat, Jan 8 2011 11:45 AM by The Cranky Flier

Filed under: United, Baggage, Technology, Southwest, Continental, Labor Relations
Cranky on the Web (December 17 – 24)

Turkish Airlines Sponsorship Gets Kobe Bryant in Trouble – BNET Headwinds Kobe is a global ambassador for Turkish Airlines now, but the Armenian community is up in arms. United Airlines Examining How Wireless Internet Fits Into Its Future –...

Published Sat, Dec 25 2010 11:45 AM by The Cranky Flier

Filed under: United, Technology, Delta, BNET, Labor Relations
Cranky on the Web (November 8-12)

Qantas A380: Airline Earns Black Eye for Poor Customer Response to Crisis – BNET Headwinds The Qantas A380 problems continue, but this time it’s not the airplane that I’m talking about. It’s the customer response. Executive guide...

Published Sat, Nov 13 2010 11:45 AM by The Cranky Flier

Filed under: Virgin America, Delta, BNET, A380, Qantas, Labor Relations
Cranky on the Web (October 25-29)

AirTran Pilots Have a New Tentative Agreement, Thanks to Southwest – BNET Headwinds AirTran pilots have an agreement, and it comes suspiciously close on the heels of the acquisition agreement by Southwest. Interesting, no? Federal Air-Service Grant...

Published Sat, Oct 30 2010 11:45 AM by The Cranky Flier

Filed under: Southwest, Horizon, Labor Relations, AirTran, SJC - San Jose

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