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I Wrote Another Book – You Can Win a Copy

Long time readers of the blog know that several years ago, I wrote Where the Hell Am I Going?, a book about my literal and figurative journey after getting laid off just before my wedding. The month-long trip around the US was great for me to clear my...

Published Wed, Mar 20 2013 10:45 AM by The Cranky Flier

Filed under: Admin
Boeing’s Fix for the 787 Battery Problems is Ready

I’ve been pretty quiet about the 787 as airplanes continue to sit on the ground, collecting dust, waiting for a fix to that nasty “battery catching on fire” problem. It’s primarily because I didn’t have much to add to the...

Published Tue, Mar 19 2013 10:45 AM by The Cranky Flier

Filed under: 787
Talking to British Airways About the A380, the AA/US Merger, and More (Across the Aisle)

I had the chance to catch up with Simon Talling-Smith, the Executive VP of the Americas for British Airways, on the day that BA announced its first A380 routes from London to LA followed by London to Hong Kong. We had a good discussion about that and...

Published Mon, Mar 18 2013 10:45 AM by The Cranky Flier

Filed under: US Airways, British Airways, American, Iberia
Cranky on the Web (March 11 – 15)

In the Trenches: Prioritizing Tasks, Getting Paid – Intuit Small Business Blog We’ve neglected an important part of the business, and that means I need to either reallocate time or find someone new to handle it. American Says: Check Your Own...

Published Sat, Mar 16 2013 10:45 AM by The Cranky Flier

Filed under: Baggage, Admin, American
Topic of the Week: How Do You Want to Buy Plane Tickets?

This has been a heavy week talking about how airlines sell tickets, so for the topic of the week, let’s turn it lighter. What do you want to see when it comes to buying a plane ticket? What do you hate and what do you like about the current process...

Published Fri, Mar 15 2013 10:45 AM by The Cranky Flier

Filed under: Distribution
Why Changes in Airline Distribution Take So Long – A Look at What the Players Stand to Gain and Lose

Welcome back to the last post of Distribution Week here on The Cranky Flier. I know I’m getting really wonky here, and I apologize for that to my casual traveler readers. But this is something that really interests me, and I wanted to dig in deep...

Published Thu, Mar 14 2013 10:45 AM by The Cranky Flier

Filed under: Technology, Distribution
A Vision of How Some Airlines Want to Sell You Tickets

It’s Distribution Week here on The Cranky Flier. Yesterday I wrote a brief history of how airlines sell tickets. Today it’s time to talk about how they’d like to sell them. Then Thursday we’ll look at why this is so slow to take...

Published Tue, Mar 12 2013 10:45 AM by The Cranky Flier

Filed under: American, Distribution
A Brief History of How Airlines Sell Tickets

Welcome to “Distribution Week” here on The Cranky Flier. Today I’m looking at a brief history of how airlines sell their tickets, aka distribution. Tomorrow I’ll look at how the airlines want to sell tickets in the future. Then...

Published Mon, Mar 11 2013 10:45 AM by The Cranky Flier

Filed under: American, Distribution
Cranky on the Web (March 4 – 8)

Delta to add destinations, increase flights at LAX – Long Beach Press-Telegram I was asked for my thoughts on Delta’s latest LA expansion. Seems like a lot of random changes lumped together to look like a strategic move. In the Trenches: How...

Published Sat, Mar 9 2013 11:45 AM by The Cranky Flier

Filed under: LAX - Los Angeles, Delta
Topic of the Week: Pay Per Use Lounges

JetBlue announced that Airspace will open a pay-per-use lounge in Terminal 5 at JFK in May. The private lounge will have plenty of freebies on the inside, but you have to pay $20 or more each time you want to use it. Do you like this model? Is it better...

Published Fri, Mar 8 2013 11:45 AM by The Cranky Flier

Filed under: JetBlue
TSA To Allow Small Knives on Airplanes, and I’m Glad

Beginning on April 25, the Transportation Security Administration (TSA) is doing something that you don’t often see; it is loosening restrictions on what you can bring through security. Shock! Horror! What is now being permitted, small knives among...

Published Thu, Mar 7 2013 11:45 AM by The Cranky Flier

Filed under: Safety/Security
JetBlue Wants to Expand Its Relationship with American, But Is That the Right Move for American to Make?

Apparently JetBlue CEO Dave Barger was sending love notes today when he said JetBlue looks “forward to deepening and expanding the relationship with American.” This is very consistent with JetBlue’s interest in growing partnerships with...

Published Tue, Mar 5 2013 11:45 AM by The Cranky Flier

Filed under: JetBlue, American
Keep Your Eyes on Copa

There has been a lot of change in the Latin American air travel market over the last few years with major shuffling of airlines in Brazil, blockbuster mergers, and shifting alliances. But there’s one airline that’s flown a little under the...

Published Mon, Mar 4 2013 11:45 AM by The Cranky Flier

Filed under: COPA
Cranky on the Web (February 25 – March 1)

What Do Airplanes Do at Night When You’re Asleep? – Conde Nast Daily Traveler A look at how airlines are getting more creative using airplanes in the middle of the night. Are All Those Airline Fees Finally Starting to Pay Off for Passengers...

Published Sat, Mar 2 2013 11:45 AM by The Cranky Flier

Filed under: Operations, Delta
The Worst Flashback Friday

Those of you who read Southwest’s blog might be familiar with my favorite series, Flashback Fridays. Each week, Brian Lusk, corporate historian and longtime airline dork dug into Southwest’s history and pulled out some fascinating photos and...

Published Fri, Mar 1 2013 11:45 AM by The Cranky Flier

Filed under: Southwest

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