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Delta Isn’t Actually Closing Its Memphis Hub Completely
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72 Hours With Korean Air: Jin Air, Je-Dong Farm, and the Tech Center (Trip Report)
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Cranky on the Web (June 10 – 14)
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Correction of the Week: Delta and Korean’s Spat
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United Goes Fully Flat… in Business Class… On Long Haul… From North American Hubs
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New Fees from US Airways Make Sense but United’s Don’t

US Airways loyalists (and I mean the old East loyalists) aren’t going to like what I’m about to say, but I think they’ll probably agree that it’s true. When US Airways announced several new fees and other changes yesterday, it...

Published Fri, Jun 13 2008 4:03 PM by The Cranky Flier

Filed under: United, US Airways
Virgin America Adds JFK-Vegas and Fuel Surcharges . . . Huh?

Virgin America has been pretty quiet lately. I mean, except for the Superfly Wednesday gimmick, not much has happened except for some frequency increases. Yesterday, however, the airline revealed its twin doses of dumbness, as I like to call them.First...

Published Thu, Jun 12 2008 3:43 PM by The Cranky Flier

Filed under: Virgin America, Schedule Changes
Open Skies Concierge

Open Skies, the new airline from BA, is getting ready to launch flights between New York and Paris in the next couple of weeks, and we’re slowly learning more about their service. In last week’s blog post, Dale Moss, head honcho, announced...

Published Wed, Jun 11 2008 3:38 PM by The Cranky Flier

Filed under: Customer Service, British Airways
Southwest Having Computer Problems?

Word on the street is that Southwest is having computer problems right now. I’m hearing reports that online check-in isn’t working (or at least not working 100% of the time) and that the airports are crazy. Well, so far I’ve only heard...

Published Tue, Jun 10 2008 11:29 PM by The Cranky Flier

Filed under: Southwest
Trip Report: Jetting on JetBlue

As my wedding quickly approaches, the trips up north to do wedding stuff seem to get more frequent. This time, we crammed a million different things into two days, and really, I’m exhausted. But, I have to commend JetBlue for an almost flawless...

Published Tue, Jun 10 2008 3:45 PM by The Cranky Flier

Filed under: JetBlue, Trip Reports
Priceline’s Sunshine Guarantee is Unique but That May Not be Enough

I rarely write about hotels or vacation packages, but a recent press release from Priceline touting their Sunshine Guarantee caught my eye. At first, it seems great for a traveler. The brief explanation says “Book your summer vacation today and...

Published Mon, Jun 9 2008 3:26 PM by The Cranky Flier

Filed under: Distribution
Is This the End of the ExpressJet Brand?

I would be remiss to not mention the major cuts Continental announced yesterday. The airline will retire 67 aircraft by the end of 2009 that were not previous planned to go. I decided not to write much about that here, because the customer impact is simply...

Published Fri, Jun 6 2008 2:35 PM by The Cranky Flier

Filed under: Continental, ExpressJet
An Obituary for Ted

Tedward, known to all as “Ted,” was taken off life support yesterday, June 4, after a long illness. He is survived by his father, United. He was only 4 years old. Ted’s life was a very common and familiar story. His father, United, had...

Published Thu, Jun 5 2008 2:38 PM by The Cranky Flier

Filed under: United
United To Shrink by 10 Percent

I have to say that I’m completely shocked. It looks like United CEO Glenn Tilton, now without any merger options left, has actually decided to run an airline. There are some extremely painful cuts in here, and it’s tough to see as someone...

Published Wed, Jun 4 2008 3:50 PM by The Cranky Flier

Filed under: United, Schedule Changes
JetBlue’s Green Initiative Means Only One Change You’ll Notice

Last week, JetBlue announced its new green initiative called “Jetting to Green.” A lot of it appears to be an effort to put together a nice little PR package of things they already do. I wrote about the details over on BNET, but there was...

Published Tue, Jun 3 2008 3:41 PM by The Cranky Flier

Filed under: Environment, JetBlue, Inflight Entertainment
Palmdale Flights are Struggling

You know I love talking about my local airports here in LA and what I consider to be a misguided regionalization strategy. Well, we’ve got some news out of Palmdale that backs me up. Los Angeles World Airports, which operates Palmdale as well as...

Published Mon, Jun 2 2008 3:34 PM by The Cranky Flier

Filed under: United, PMD - Palmdale
Canceled by Midwest, But All is Not Lost

After I wrote my post “Booking A Flight In a Time of Uncertainty,” I knew it was bound to bite me. Sure enough, it happened yesterday when Midwest canceled one of my flights this summer. Though that’s a big deal to me, you guys probably...

Published Fri, May 30 2008 4:11 PM by The Cranky Flier

Filed under: Schedule Changes, Northwest, Midwest Airlines
What Is the Deal with American’s Blog?

Hmm, that title sounds rather Seinfeld-y, doesn’t it? But seriously, what is the deal? Maybe I should back up. How many of you even knew that American had a blog? Take my quick poll below. (I haven’t done a poll in awhile, so I thought I’d...

Published Thu, May 29 2008 3:33 PM by The Cranky Flier

Filed under: American, PR
American and Alaska Detail Plans to Shrink

A month ago, Horizon Air revealed its plans to focus on the Q400, drop the Q200 and CRJ-700 aircraft, and shrink its operation by a fair amount. Then last week, American announced its decision to cut 11 to 12% of itself for the fall schedule. Yesterday...

Published Wed, May 28 2008 3:42 PM by The Cranky Flier

Filed under: Schedule Changes, American, Alaska Airlines
Swiss Installing Aerobeds in Business Class

Ok, so maybe it’s not actually an Aerobed, but it’s close enough. Anyone get a chance to see Swiss’s new business class product yet? It’s an interesting concept, but I have to wonder if it’s actually as comfortable as they...

Published Tue, May 27 2008 3:35 PM by The Cranky Flier

Filed under: Seats, Swiss

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