This concerns the system used to process passengers and their baggage from arrival at an airport to being seated in the aircraft ready for departure Queues form and reform at intervals through these multiple processes and the whole takes a considerable time and involves a lot of walking.
The main focus of the concept studies will need to be systems-based but it will be necessary to include considerations of security, immigration processes, baggage routing and handling, ticketing processes so that these can be fully integrated into the system model.
Courtesy ACARE