Air Transport

DATE:14/01/09
SOURCE:Air Transport Intelligence news
United latest to sign for Aircell's Internet solution

Several years after withdrawing from now-defunct Connexion by Boeing's satellite-based Internet project, American Airlines, Delta Air Lines and United Airlines have all now turned to Aircell for air-to-ground (ATG) connectivity.

United is the latest carrier to confirm it will bring Aircell's Gogo Internet onboard, saying in a statement today that the service will be offered on 13 Boeing 757s flying transcontinental routes from New York JFK to Los Angeles and San Francisco.

Gogo will be available to United customers travelling in all classes of service for a flat fee of $12.95. "United and Aircell will assess customer feedback to determine additional rollout plans," says the airline.

United's decision to offer Gogo on its transcontinental 757s is strategic. Last summer American launched a trial of the service on 15 transcontinental Boeing 767-200s.

Gogo later went live on Virgin America and Delta, which have both agreed to fleetwide equipage. Air Canada is also an Aircell customer.

"We are investing in products and services that are most important to our customers, and having Wi-Fi access on board is something that they have told us is key to making their flights more productive and enjoyable," says United senior VP and chief customer officer Dennis Cary.

It's a statement long professed by United but only now becoming a reality. In June 2001, Boeing teamed up with American, Delta and United to market its Connexion airborne Internet service under a joint business venture.

Each airline signed a letter of intent to take an undisclosed equity stake in the Connexion programme as well as to equip a total of 1,500 aircraft with the service.

But in the wake of the 11 September 2001 terrorist attacks, all three carriers withdrew from the project in order to focus on core activities. Connexion was deployed on several international carriers but ultimately failed due to Boeing's flawed business plan.

Since that time Aircell has been working diligently to bring its less-costly ATG offering to market. Thus far, the company has captured the lion's share of business in the USA. However, some carriers like American and United have held back on announcing full-fledged, fleet-wide deals until they adequately trial the product.

"I can't think of a better way for Aircell to usher in 2009 as the year of in-flight Internet than by announcing our partnership with United," says Aircell president and CEO Jack Blumenstein.

Some Ku band-based alternatives to Connexion are also making strides. California-based Row 44 has secured trial agreements with Alaska Airlines and Southwest Airlines. Although the tests have been delayed for some months, Row 44 expects them to begin this month. "Airline passenger trials are still on track, set to begin soon," assures the firm.

ViaSat and Panasonic Avionics have also made known there intentions of bringing Ku band solutions to market.


Rate this article
12345
Poor   Outstanding
Average rating: 4 out of 5

Click here to check out the highest rated articles
 

For more articles like this in real time, take a free trial to Air Transport Intelligence (ATI).


Make the most of the web

Flightglobal is offering a series of FREE ‘What Works Online’ webinars to equip you with the knowledge, resources and best practice advice to help you achieve your business goals

Learn how to reach new customers through online advertising and email marketing, drive traffic through SEO and generate new leads online

Don’t miss this free training opportunity delivered by experts in online marketing