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September 2005 Archives

Up in smoke

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Good news for smokers - a proposed German long-haul start-up is looking at the possibility of putting a container in the hold to cater for their needs.


Hapag-Lloyd pilot Tobias Kloss is working on a project to start direct flights from Hannover to North America after being approached by the German airport 18 months ago.


He is clearly keen on product innovation, and believes there is a need to serve the smoking sector of the market. "Long-haul flights are uncomfortable and inconvenient for smokers," he says.


A revolving door, which includes a mechanism for sucking out the contaminated air, will ensure there is no affect on air quality Kloss says. The anti-smoking lobby will no doubt be pleased that the walls of the container may well be covered with messages warning of the well-known health risks.


Ironically perhaps, Kloss also wants to have a doctor on board at all times, with the aim of both cutting down on diversions and reassuring elderly passengers.


There will also be branded catering, with passengers able to choose from an Internet menu, which will offer more choice and will be cheaper than ordering food on board. If customers want to bring their own food onto the aircraft, they will be free to do so.


Kloss is targeting a May 2007 launch for his airline, which will be known as Hanseflug.


 

Deluxe, demanding

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It seems counterintuitive: in an age when the only airlines making money seem to be low-fares mass-marketers, why would someone start an all business-class carrier? Well, in the lucrative skies between London and the US, the discriminating flyer has always demanded more, and next month two US-based business class-only ventures will be offering it.


Eos Airlines, in development for more than two years by former BA executive David Spurlock, will fly Boeing 757s with just 48 seats each between New York's JFK and London Stansted with a basic roundtrip costing $6,500. An introductory offer brings that down to just $5,000 for a roundtrip that gets a flier 21 square feet of personal space and a 78-inch lie-flat bed. Eos will add a second daily frequency on the JFK-Stansted route in January.


Also on the first of November, another luxury class service starts between JFK and Stansted. This one, Maxjet Airways, flies 767-200ERs with 102 seats each. Maxjet, like Eos privatively held, will ask $1,558 and up for a roundtrip for each of its 60-inch pitch seats. It will add a second JFK-Stansted flight but is not saying when, and will also eventually add routes from London to other cities-most likely Washington Dulles, where it is based.


Both face challenges including the historical fact that no US carrier has been successful using Stansted as a London terminal, and carriers flying between New York/Newark and London's two main airports, Heathrow and Gatwick, simply have more frequencies: 17 a day between JFK and Heathrow on US and UK flag carriers.


History is littered with both low-fare and all-luxury ventures that tried the market and lost - from Freddie Laker's efforts two decades ago to the failed PeopleExpress transatlantic venture. Still, with more than 3.7 million people flying between London and New York every year, some one has to be willing to pay for a good time.


 

A 19-year-old's airline dream

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Start-up UK regional carrier Alpha One Airways will take to the air by the end of October, founder Martin Halstead, a 19-year-old entrepreneur trying to fulfill his dream of launching his own airline, told Routes Daily News today in Copenhagen. Airline Business is producing its daily during the annual network planning event.


From his seat in the OAG New Airline Hall, Halstead admits that some have been cynical about the prospects for Alpha One. However, "the reception here at Routes has been very positive. The airports we're seeing are taking us very seriously and want to see us succeed.


"Particularly at first people seem nervous of my age," says Halstead. "They take a step back. But as soon as we start talking they realise that we are doing this properly. Age is just a number and has not got any say in how successful an airline is."


The aim is for Alpha One to start with a single 8-seat Piper Chieftain, but this will be replaced within three to four months with a 19-seat BAE Systems Jetstream 31, he says. It will fly an intense daily schedule, piloted by Halstead and other members of the airline's management team.


The network will include a service between Bristol and an airport in the northwest of England, a service between Oxford and Cambridge, and a rotation between Oxford and the northern UK airport. This is likely to be either Liverpool or Manchester.


The start up funding for his airline comes from the proceeds of a simulations software company Halstead founded when he was 15 and sold last year. This will fund 70% of the operation, with the backing of a private Oxford-based investor providing the rest.


Alpha One plans to sell about 80% of its tickets via its website, which should go live next week, he says.


But can it survive? Halstead certainly has the confidence and the resources to at least give it a go. "We have more than enough money to operate without a single passenger for six months, but beyond that they're right," he says of the doubters.

Small, medium or large

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The Airline Business delegation travelling to Routes in Copenhagen - the annual route planning forum that brings airline planners and airport marketing teams together - found an intriguing brand initiative underway at Danish low-cost carrier Maersk Air.


We were puzzled to find each seat labelled M, L or S on the headcovers, seemingly randomly scattered throughout the cabin upon boarding. When ordered correctly - S,M,L - the puzzle is solved - Small, Medium and Large, referring (as the Fly As You Like literature Maersk has adopted does tell you) to the size of the seat pitch.


When booking - online of course - you pay a little more for 32in pitch (medium), compared to the small (29in), and quite a bit more for large (35in).


It is a direct branding style, reminding us of the name Richard Branson first dreamt up for his economy section for Virgin Atlantic - riff-raff.

Aloha, Investors

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Aloha is a Hawaiian word that covers greeting, farewell, good wishes, and general welcoming warmth. It's also the smaller of the two major carriers native to the Islands and Aloha is saying hello to a major new infusion of equity that should take it out of bankruptcy reorganisation in short order. The airline went into Chapter 11 on 30 December of last year, a few weeks after bringing in noted airline doctor David Banmiller, who had just finished a fix-up at Air Jamaica.
Now, Aloha has $100 million to finance its exit from bankruptcy with an equity and debt investment from Yucaipa Cos. and a Los Angeles-based private equity firm, IBS Capital Holdings. Yucaipa will become the majority shareholder in Aloha, while Aloha's longtime owners - heirs of Hawaiian investor Hung Wo Ching and developer Sheridan Ing - will become minority shareholders. IBS Capital is managed by former Chicago Bears wide receiver Willie Gault, whose Aloha Aviation Investment Group recently acquired ERA Aviation, a regional in Alaska.

The $100-million investment, half cash and half debt, will allow Aloha to keep 3,600 airline jobs while paying off more than $65 million to lenders, including a Goldman Sachs unit. The airline also will repay $4.7 million in loans from the two longtime owners' families. Banmiller tells Airline Business that he spent the first few months getting down costs and "getting rid of things that made no sense" such as some Aloha routes into the South Pacific. "Now we have our costs down and can look for new secondary cities where nobody else goes". Aloha already serves Orange County, Calif., and Oakland. While in court protection, Aloha brought its seat mile costs down 14%, he says, forecasting "solid profits next year even with fuel costing as much as it does." It will compete with profitable Hawaiian Airlines, which itself went though a bankruptcy that ended this past June with a major infusion from another California investment group.
Banmiller, who also did a turnaround at Sun County Airlines, says Yucaipa's managing partner, Ron Burkle, "got serous about Aloha in the last few weeks and we met to see of the chemistry clicked. It did." Burkle, who has financed numerous buyouts, sits on the Yahoo! board of directors (along with fellow Yahoo! board member Gary Wilson, the chairman of Northwest Airline's board). A supermarket magnate and hockey team owner, Burkle has received a positive reaction from labour, with the Aloha pilot union chief welcoming him.
Banmiller says Aloha will be out "by November, one year after I came. I promised myself it would be a year". That's just in time. On the same day that Aloha told the bankruptcy court about its new investors, Mesa Air Group's Jonathan Ornstein said the carrier will begin an interisland low-cost regional unit early next year. Mesa likely will start operating with six 50-seat RJs and eventually end up with 12 to 15, he said. The new airline, whose name will be disclosed later, could use CRJ 700s and 900s. Ornstein, who has been interested in the Hawaii market since 1990 when he looked at now-defunct Discovery Airways and later at Hawaiian, said he believes Mesa will be profitable. It will fly head-to-head with both Hawaiian and Aloha airlines along with smaller carriers Island Air and startup FlyHawaii Airlines, which also plans to begin service next year.

Raiders of a Lost Art

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It's a bad word in the lexicon of trade unionism, not far from 'scab,' but 'raids' are a fact of labour life. At Northwest Airlines, where unions stand to lose even more ground to the powers the airline gains while in bankruptcy, one union is fighting another for the loyalty, votes, and dues of the airline's 9,700 flight attendants in a 'raid' that began just hours before the carrier's 14 September bankruptcy.
The Association of Flight Attendants, a nationwide union representing 45,000 workers at 22 airlines, wants to take over from an independent union, the Professional Flight Attendants Association. The PFAA, an in-house union, itself ousted the Teamsters as the cabin crews' union for more than 25 years in a close election back in 2003. The Teamsters had represented Northwest flight attendants since 1976 but were ousted after agreeing with management on a concessionary contract.
Paul Dire, the Northwest flight attendant who is leading the drive to enlist his colleagues in the AFA, says the independent PFAA union "failed to build a strategic contract-plan which garners the trust, involvement, and mobilisation" of the workers. He says Northwest's flight attendants need the strength of the AFA, which is part of the 700,000-member Communications Workers of America--which is itself part of the national trades-union congress, the AFL-CIO. AFA has access to a strike fund of about $300 million and experience both at the negotiating table and the bankruptcy courtroom-it represented United flight attendants and those at US Airways in their trips through reorganisation.
Under the rules, when just over half the Northwest flight attendants sign a list saying they want to join the AFA, the feds hold an election which requires that 50% plus one vote for the union for AFA to win. If the union doesn't win, it can keep trying, and raiders often do: it took the PFAA three tries before it won enough votes to take over from the Teamsters. Speaking of which, another group of Northwest flight attendants want to bring them back but the 1.4 million-member Teamsters, who aren't saying if they like the idea or not.
This isn't the first time there's been raiding at NWA: back in 1999, a little group called the Aircraft Mechanics Fraternal Association ousted the longtime metal-bashers' union at NWA, the International Association of Machinists. And back on 20 August, the AMFA began a strike against NWA.
But that somehow seems like ancient history.

A fond farewell to Rod

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It was a testament to the genuine popularity and indeed affection that Rod Eddington has won among the British air transport industry that his final public engagement - an address to the UK's Aviation Club on 22 September - had a waiting list.


The club even squeezed an extra seat onto each table to enable over 200 members and guests from around the UK and Europe conduct the usual networking and listen to the outgoing chief executive of British Airways. He offered his views on five years at the helm of the carrier, airline consolidation and survival, US protectionism and the opportunities driven by growth in China and India.


The top table at the lunch was surely one of the most impressive ever assembled at the club. Apart from Rod himself, and AvClub president Mike Skinner, the chief executive of Focus Aviation, the list ran as follows:


Sir Michael Bishop, chairman, bmi


Sir Ralph Robins, former chairman, Rolls-Royce


Martin Broughton, chairman, BA


Ulrich Schulte-Strathaus, secretary general, Association of European Airlines


Jim French, chief executive, flybe


Keith Mans, chief executive, Royal Aeronautical Society


Sir Michael Jenkins, former president, Boeing UK


Lord Hesketh, chairman, bmed


Lord Marshall, former chairman, BA


At the end of the speech Rod won a standing ovation, a rare feat indeed at a business event. And Rod is certainly not taking a break. Just days after handing over to Willie Walsh, after a several-month transition period when the two worked in tandem, he moves straight into advisory role for the UK government as it looks at its future transport policy.


 

How Washington Works (Or Doesn't)

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They're keeping us safe on Capitol Hill and they've got two homeland security committees to make sure. One of them on the House side has had no chairman since chair Cox, the California Republican (and spouse of a Continental Airlines lobbyist), was tapped by Bush to head trading watchdog the Securities and Exchange Commission._Since spring when Bush picked Cox for the post, House Republicans - who have the power to pick committee chairs - have argued over who would get Homeland Security and with it the perks of power such as the power to "suggest" which states, counties, cities, and towns, airports, and seaports get grants from the federal homeland security agency. _Prime contender was on Don Young, who already runs the House Transportation and Infrastructure committee, sits on its aviation subcommittee and is noted if not notorious for taking care of friends, neighbours, and constituents. Young shaped a $286 billion (that's billion, with a 'B' as in 'big') transportation bill, loading it up with bridges, tunnels, highway interchanges and the like for his sparsely populated home state of Alaska, with concrete goodies for Young's many many friends and supporters. Foes and friends point to a $450 million (that's million with an 'M' as in 'massive') "bridge to nowhere" linking an Alaska town to an island with about 50 inhabitants as typical Young "pork barrel" largesse. He's also made sure every year that rural air service gets its subsidy.
Young didn't get the homeland security chairmanship, though. Some said that's because he had opposed making homeland security a permanent committee a few years back, while some said they feared Young would use the panel's power to move many Coast Guard facilities in its jurisdiction to Alaska, where the guard's vessels could berth in ports that Young had funded, perhaps next to highways that Young had the panel fund. Others say New York congressmen (and women) fought him over this fearing that their state, home to Ground Zero as well as two major airports would be deprived of grants, etc. The leaders ended up picking a Republican from the Long Island suburbs of New York City, Peter King. As the old saying goes, why buy the cow when you know you'll get the milk for free. Perhaps the same is true of pigs and pork.

Popstars, cocktails and lie-flat beds

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As part of Air New Zealand's in-flight product relaunch, its crack marketing team converged on London recently to promote the charms of its new services to assembled journalists, travel agents and frequent fliers.


And, after quaffing the rather good sparkling wine, who were we to contradict them? So glitzy was this event that even pop star Daniel Bedingfield dropped by to sing a couple of songs and sample the canap駸. Not distracted by the frivolities, we did a snoop to find out what the fuss was all about.


Apparently ANZ has launched a new cabin interior aimed at its leisure travellers who make up the majority of its market. Its traditional first-class/economy configuration has gone the way of many other long-haul carriers and been replaced by three classes: Pacific Economy, Pacific Premium Economy and Business Premier.


It seems ANZ is the latest carrier to launch a premium economy seat and in-flight products designed to attract leisure travellers who demand a little more than just economy class. The business sense behind that move is simple: while top-tier seats were heavily subscribed on routes such as the corporate market of London-Los Angeles-Auckland, this wasn't always the case on other routes, such as London-Auckland, Los Angeles-Auckland and Los Angeles-Christchurch. This is where Premium Economy class comes in. This class is aimed at the "Interactive Traveller" - that's marketing speak for high-spend international travellers that consume a wide range of tourism services - but who wouldn't be prepared to pay full business class prices.


And it looks like ANZ has taken a lot of trouble to ensure it is giving customers what they want. Business Premier seats feature the longest lie-flat bed available today claims the carrier. These were developed in conjunction with Virgin Atlantic incorporating user feedback. ANZ is the first carrier to license the use of Virgin's newly developed seat design. Others may follow, helping the UK carrier to offset the huge development cost of its innovative product.


All seats feature Air New Zealand's on-demand entertainment system which vice-president, the Americas, Gus Gilmore confidently described as 'future-proof'. That translates as having the provision for connectivity (enabling phones, internet and live television feeds) - which can be implemented as satellite technology develops.


The new look is being rolled out across Air New Zealand's eight Boeing 747s (the finishing touches are just being completed on the second one), but the scheduled September delivery date of the first of eight new 777s (with options for seven more) is being delayed by a strike at Boeing's production line in Seattle.

AirAsia teams up with Manchester United

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When Airline Business first received the news that AirAsia, the Asia-Pacific's pioneering low-cost airline brand, was to become the official low-fare airline for UK Premier League football team Manchester United, we were, as the slang phase goes: "Gob-smacked." Just what is a carrier with operations in Malaysia, Indonesia and Singapore doing in bed with a British football club?


A glance at the AirAsia press release offers a few clues: "The partnership enables AirAsia to kick off with innovative marketing and creative sponsorship activities," says the carrier. "As the official low fare airline for Manchester United, AirAsia would collaborate with the club to mutually promote its presence in Europe and to the 3.6 billion populations in Asia." The value of the deal has not been announced, but is said to be in the region of 」2 million ($3.6 million).


Some might remain to be convinced about the commercial logic of the deal for AirAsia. But who cares about commerce sometimes. We're sure that on 10th September, when the deal was unveiled to the 68,000 spectators at Man Utd's local derby against Manchester City, the carrier's ebullient head Tony Fernandes would have temporarily forgotten the dollars and cents rationale for the deal and was concentrating on the pure, unashamed joy of football.


The first photo shows Tony Fernandes with Mancheter United commercial director Andy Anson, while the second shows, from left to right, British football legend and Manchester United director Sir Bobby Charlton, Tony Fernandes, Datuk Azalina Othman Said (Minister of Sports & Youth, Malaysia), Kamarudin Meranun (executive director, AirAsia), and Raja Azmi (chief financial officer, AirAsia).




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Star finally commits to IT platform

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It's been a long time coming, but the Star Alliance has finally given the nod to the common IT platform, which will be built by travel IT provider Amadeus.


The go ahead for this project is a significant milestone in the development of alliances, which have tended to rely on communication between the different IT systems, and IT cultures, of member airlines.


The length of time it has taken to make a decision - the request for information went out in 2003 - was partly due to the financial woes of certain Star carriers, but is also a reflection on how big a commitment it is for an airline to move its IT system over to an alliance-friendly model.


For Air Canada, this proved to be too much of a commitment. The Canadian carrier was meant to join Lufthansa and United Airlines in launching the project and setting a template for other partners to follow - but decided earlier this year not to join the other two launch customers.


Like Air Canada, United has been forced to focus on survival rather than long term IT projects, and the US carrier has yet to finalise a timetable to migrate its legacy systems in the wake of Lufthansa, which plans to complete this process in 2007.


"How can it be an alliance platform with just one airline," was a question asked by one airline IT expert.


However, Lufthansa is very much the lead partner for Star in Europe, and surely it can only be a matter of time before the likes of Austrian, Swiss, SAS. LOT, TAP and bmi join the German carrier. And although some may be sceptical about United's ability to implement the project, the costs of keeping its ageing Apollo legacy system going may well ensure the carrier migrates to the common platform sooner rather than later. 


 

Fighting on many fronts

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It's a plane. No, a train. And Northwest Airlines' striking mechanics are picketing it. Yes really. In the second week of a strike largely ignored by the flying public, the union formerly known as AMFA picketed a railroad marshalling yard about 60 miles from the airline's Detroit hub to draw attention to its grievances. An Aircraft Mechanics Fraternal Association spokesman said the action was "a legal secondary strike" but added that the picketing at CSX Transportation and Norfolk Southern freight facilities in Toledo, Ohio, would be brief.


 


Northwest meanwhile continues to fly at what it claims are near normal levels, although it warned AMFA that it would replace strikers permanently and hire the temporary workers it has used since August 20 if the 4,400 strikers didn't return to their old positions by the week of 13 September. It did acknowledge it was cooperating with FAA safety inspectors whose probe began in response to the request of a Democratic-Farmer-Labor Senator from Minnesota


Repeating its warning of a looming bankruptcy reorganisation, Northwest did say it was suspending its daily New York-Tokyo B747 non-stops as of 2 October because rising fuel costs "were severely affecting the financial viability of some routes."  And authorities at the Minneapolis/St. Paul Int'l Airport, Northwest's #2 hub, said they would consider postponing for a year the expansion of a terminal where new gates were to have been available by 2007. No word what the freight trains were carrying.

Red Letter Day

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The first of the month is a red letter day for most US airline observers. That's when Continental Airlines issues a revenue report. It's all the more closely watched because Conti is the only major to break out revenue from traffic on a monthly basis.


For August, unit revenues were up by about 4.5%, based on its reported unit-revenue increase, estimates JP Morgan's Jamie Baker. Merrill Lynch analyst Mike Linenberg says this lags his forecast and Continental's own June and July yield gains of 6% and 6.3%. In other words, nothing to celebrate this month unlike many in the recent past. Red ink ahead.


 

Told ya so

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When they struck Northwest on 20 August, the Aircraft Mechanics Fraternal Association said the airline was going to go into bankruptcy anyway and would just blame the union. Amost two weeks into the AMFA strike, the airline said it may well be forced into Chapter 11 soon - but not because of the union.


The strike has not had a significant impact on revenue, it said in a Securities and Exchange Commission filing, but it is running out of time to avoid bankruptcy because of spiking fuel prices. Predicting it will lose as much as $400 million this quarter, Northwest expects to pay $1.90 to $1.95 per gallon of jet fuel, for a total of $900 million for the quarter.


It will spend at least that much in the fourth quarter, for a total of $3.3 billion for all of 2005. That is a 50% increase over the $2.2 billion it spent on fuel in 2004. Its cash had fallen to $1.7 billion as of the first of the month, down from $2.1 billion on 30 June. Some of the decrease was due to holdbacks or set-asides required by the company that processes its credit-card transactions. (This is the same dilemma that has squeezed rival Delta into a corner).


Northwest pilots said they would negotiate a new round of paycuts, but the airline said it has run out of collateral for additional loans. So who's happy now?

EasyJet gets its man

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The word on the street was right - UK low-cost carrier easyJet has gone outside the airline industry to recruit its new chief executive. In fact it seems it wasn't really interested in hiring an "airline" person at all. But the new man does have a transport background.


From 1 December, Andrew Harrison, 48, who was the chief exeutive of UK-based motor services group RAC, will take up the reins being left behind by the retiring Ray Webster.


Since 1996 Harrison has transformed RAC (then called Lex Services) from a vehicle distribution company into a "strongly-branded, consumer-facing services company with 6.5 million members".


Harrison will feel instantly home with easyJet's orange branding. As Andrew Lobbenberg, lead analyst at London-based ABN AMRO notes, one of his key moves at RAC was to rebrand its old red, white and blue roadside assistance vehicles to, yes, you've got it, bright orange.

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