Here is the press release we issued yesterday following the Loyalty 2009 Awards.
And, here’s the picture, from left to right: Global Flight’s Ravindra Bhagwanani, Shahab Shadman of Amadeus, Anita Hawthorne of Air New Zealand (with the gong!) and Mark Pilling of Airline Business.
Launched at the inaugural Loyalty conference (www.loyalty09.com), organised by
This year’s Loyalty Awards went to Air New
The airline’s award was collected by Anita Hawthorne, Manager Airpoints, Air New
Commenting on the Corsairfly award, judge Santiago Ontañón, General Manager, Mexicana Loyalty, said: “Corsairfly has executed a very creative way of doing a friends and family loyalty programme – it is very simple and developed for a clear target market.”
French carrier Corsairfly has introduced a family focused programme in line with its overall strategy catering mainly for leisure travel.
Commenting on the Emirates Awards for its SkyRewards programme, judge Herbert, Verschuren, Director Flying Blue, Air France KLM, said: “Emirates have done what many airlines would love to do – offer seat upgrades on board.”
Emirates has introduced a last-minute upgrade option for its top clients allowing them to upgrade to a higher class either at check-in or even on board the aircraft.
The Loyalty 2009 judges:
Herbert Verschuren, Director Flying Blue, Air France KLM
Iain Webster, Loyalty Business Development Consultant
Ravindra Bhagwanani, Managing Director, Global Flight
The Airline Business brand is the one that airline executives turn to – whether in print, on the web or at face-to-face events – when they need to make sense of our turbulent industry.
At the core of the brand is insightful, impartial and in-depth analysis and intelligence provided by the Airline Business editorial team in
Throughout the year we will continue to invest in providing our world renowned Rankings and Special Reports, such as the World Airline Rankings, which appear every month in print.
About Global Flight
Global Flight is a specialised management company providing management-related services to airlines worldwide in the FFP/CRM field. Based on an unparalleled knowledge of all some 180 Frequent Flyer Programmes and its ability to adapt to the individual requirements of each airline, the company’s customer basis has grown since 1996 to include all types of airlines from Top 10 to regional airlines worldwide.
Privately owned and acting independently of any suppliers, the company can fully focus on delivering value at the critical management level of loyalty issues rather than upselling other products or services.
For more information
Ravindra Bhagwanani, Managing Director, Global Flight:
Tel: +33 5 61 71 16 57