I’ve heard of airline CEOs personally chatting to customers on the aircraft, and even serving a drink or two, but how about performing check-in?
Here’s an example from today, with this note via a friend of a friend:
“I flew on FR 112 from Dublin to London Gatwick this morning at 0800. As soon as the gate opened, Michael O’Leary (Ryanair’s CEO as if you needed telling) himself stopped reading his paper, took off his coat and proceeded to check in everyone onto the flight. I have my torn online boarding pass as a souvenir. He then got onto the aircraft for his journey with the rest of us.”
Have you got any examples of senior executives rolling their sleeves up like Michael?