Temperatures soar over Delta-Nigeria "poor" service saga

Just over a week ago I wrote a blog on the Nigerian Minister of Transport frowning on Delta's application to serve Lagos because of the quality of its aircraft and in-flight product.

Well the debate has well and truly raged over the past week with over 20 comments about the issue, including people's direct experience of the service.

I can offer some more background as well. Here is a piece written after the service was launched in Nigeria World by a columnist now living in the USA Dr Femi Ajayi.

And clearly the issue of Delta's service level on this flight is not entirely new, as this story and its comments show.

This article comments on the generally poor airline service levels in Nigeria.

Here's a video about Delta's service launch to Nigeria in late 2007.

My next step is to talk to Delta to see what they have to say about this issue - I will be contacting the carrier, or you are welcome to contact me - mark.pilling@flightglobal.com - and we'll have a chat.