Terminal 5 one year on: Is it working?

Many at British Airways and BAA probably still have nightmares about the opening of London Heathrow Terminal 5 at the end of March 2008 – one year on have they been replaced by sweet dreams as the airport starts delivering on its promise?

See what BA director Julia Simpson and BAA T5 operations manager Nick Cole have to say.

And hear from both the airline side and the environmental campaigner side about their views on whether further expansion of Heathrow is needed.

 

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