What’s trending in airline IT?

Two weeks from now the glitterati of the airline technology world will congregate in the countryside outside Brussels for the industry’s IT event of the year, the SITA Air Transport IT Summit.

The assembly takes place on 18-20 June, and one of its regular highlights is the revealing of the top line results of the Airline IT Trends Survey.

sita-summit.jpgThe findings of this annual analysis, carried out by Airline Business in partnership with SITA, will be explained and discussed during the session “Celebrating 15 years of market insight for the Air Transport Industry” on 19 June. And I will be on the panel to give my observations on the technology trends captured this year along with several peers from across the industry.

I’m sure that, as usual, this will be a well attended session, particularly as our surveys have become the industry’s benchmark and a bellwether for airline CIOs, providing trusted insights into the trends and technologies they must keep high on their agendas.

Mobile a go-go

Over the last 15 years our IT surveys have tracked all the trends that have changed, or are set to change, air transport industry operations. These range from self-service initiatives and emerging approaches to travel distribution, through to cloud computing, business intelligence and many more.

mobile.jpgBut the one technology that is constantly changing, and the one most likely to make the biggest mark on our industry, is mobile. And I’m looking forward to that early glimpse of the results. Our surveys have charted the transformation as airlines and airports take on board new and emerging mobile technologies.

We hear more and more about advances that should harness mobile to deliver better services, efficiencies and revenues – in fact, we’ll there will be much more about this at the IT Summit as “mobile explosion” is another of the Industry Insight Sessions.

The industry has been busy trialling and piloting an array of mobile projects over the last year, not least of which is this one from SITA Lab.

So I look forward to seeing many of you at the summit to hear the survey results first hand, and if you can’t be there in person stay tuned to Airline Business for our analysis of the findings. I wonder what surprises it will have in store for us this year.


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