Maybe there is such a thing as bad publicity.
The Age reports:
Yes, credit card companies charge outlets whenever someone uses a credit card, but as the Shonky award identified, Qantas is going excessive.
Update 25 November: For a broader perspective on credit card merchant fees and if Australian practices could be carried over to the United States, see this New York Times article.
The Age reports:
Qantas says it does not deserve "in any way" the "Shonky" award it received from Choice today, for what the consumer watchdog believes is the airline's "sky-high" surcharge on bookings made with a credit card.Qantas charges each passenger $7.70 to purchase domestic tickets with a credit card, while international flights incur a $25 surcharge. Other Australian airlines (Jetstar, Tiger, and Virgin) charge credit card fees, but not as high as Qantas does.
The Shonky awards - now in their fourth year - aim to name and shame "dubious, dodgy and doubtful" products on the basis of their performance, pricing and marketing claims, Choice said.
Yes, credit card companies charge outlets whenever someone uses a credit card, but as the Shonky award identified, Qantas is going excessive.
Update 25 November: For a broader perspective on credit card merchant fees and if Australian practices could be carried over to the United States, see this New York Times article.
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