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Passenger finds bmibaby's luggage test containers too small

Will Horton
 on September 12, 2010 7:53 AM | | Comments () | TrackBacks (0) |
bmi A319

Just like a Babybus, were bmibaby's luggage containers small? Photograph by AirSpace user Philip Dalgish.

Flightglobal's intern (and now contributing writer) Dan Webb earned the nickname "Seatpitch" for knowing aircraft seating specifications and, we joke, taking a tape measurer on board aircraft to verify. But across the pond one passenger has taken measurements a step further by discovering the dimensions of bmibaby's luggage test containers that the carrier uses to see if carry-on luggage is within acceptable dimensions did not fit items bmi said they would.

This exercise however was no hobby and had a practical outcome: businessman Kiran Somaiya had to pay £60 for checking an item that did not fit in bmibaby's gauge, even though it was within the size range, Travel Mole reports.

A bmibaby spokesman explains the problem: "The current bmibaby gauges have been designed to ensure a standard bag of 55x40x20 cm dimensions can be accommodated...but there is an anomaly with the curved corners of the current design, meaning that passengers travelling with a hard inflexible box of exactly 55cm length, 40cm height, and 20cm depth may not fit in some gauges."

Bmibaby is planning to replace all test units with a version that removes this anomaly, Travel Mole says. Perhaps now we'll all take heed to Dan's advice and carry a tape measurer whenever travelling.

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