Innovation where it matters most

Full marks to Lyon-Saint Exupery airport for deploying technology to good effect. Noting that “wait times to pass through security are often a source of stress for passengers”, the airport now features signs on the public side of the concourse indicating estimated time from the end of the queue to the security gates, to help passengers better manage their time in the airport.

The system – installed at security point 15 (Terminal 1) and set to be airport-wide by year-end – uses several cameras that count the number of passengers in the queue; an algorithm calculates the estimated time to reach the departure lounges.

Why has nobody thought of this before?


4 Responses to Innovation where it matters most

  1. Brian 27 October, 2011 at 1:34 am #


    I am currently working on something similar for baggage waiting times.
    I’m developing a system to track the baggage handling cart in realtime using GPS in order to provide an Estimated Time of Arrival for bags at the baggage carousel.
    No more hanging around staring at the baggage carousel….at least you know you will have X number of mins before your bags arrive!

  2. Nigel Healey 27 October, 2011 at 7:49 am #

    There is a similar system at Aberdeen Airport, Scotland.

  3. Rich Thomas 1 November, 2011 at 6:06 pm #

    Copenhagen has a similar display as well. It’s a great idea.

  4. home for cheap Fruta Planta 10 August, 2013 at 1:33 am #

    Innovation where it matters most | Flight International

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