Kayak’s back, but American’s mum

American Airlines must have bigger fish to fry, or boats to rock. It settled its dispute with Kayak.com, a so-called meta-searcher that compares fares from many sites. Kayak, American said, was referring customers who clicked on fares for American and its partners not to American’s own website, as was intended under their contract, but instead was sending clicks to another retailer’s website. 
shark-kayak.jpg
This is perhaps counterintuitive, but it is the way that metasearchers have evolved: make a lot of data available but, after the clicker decides what he or she wants, take him or her where you want. In this case, Kayak, which is privately held, and its sidestep unit, were sending its American queries to Orbitz.com and another Orbitz-controlled site, cheaptickets.com. American decided that this was perhaps not what it wanted, since it let kayak use its fare data so that it, not Orbitz, would make money from actual bookings.

 


Kayak has changed in its own ways, as well, says search-engine expert David Rodnitzky of Blogation.com, who notes that popup ads have begun popping up, and that the site has removed direct access to airline sites.

So American accused Kayak of breach of contract over the summer, but the two settled their dispute last week, according to two Kayak spokesmen. Besides gushing that they were “delighted,” the Kayak officials declined any farther comment on terms of the settlement and American spokesmen declined all comment whatsoever.

The settlement, which was not formally announced, comes as American launches a lawsuit charging Yahoo.com, a major Internet site, over its practices. American claimed that Yahoo was using its name and copyrighted trademarks (AA.com, AAvantage, etc) but was not sending traffic to American’s own website. American recently settled a similar lawsuit against Google.

, , , , , , ,

8 Responses to Kayak’s back, but American’s mum

  1. Buy Backlinks November 9, 2010 at 10:04 pm #

    I agree with your thoughts here and I really love your blog! I’ve bookmarked it so that I can come back & read more in the future.

  2. Google Places Unleashed November 28, 2010 at 12:56 pm #

    I’m grateful for you because of this good information. You truly did make my day :

  3. Katie Holmes December 10, 2010 at 3:59 pm #

    I love3 the blog posts that you hve on all the time and my boyfriend and me certainly look forward to it. Go on and keep up the postings as I am sure you havelots of visitors like us.

  4. Link Building Services December 28, 2010 at 1:33 am #

    Great blog!! You should start many more. I love all the info provided. I will stay tuned :)

  5. Moshe August 27, 2013 at 7:18 pm #

    An intriguing discussion is definitely worth comment.
    I do think that you should write more about this subject
    matter, it might not be a taboo subject but typically
    people do not discuss such issues. To the next!
    Kind regards!! dieta odchudzanie http://www.tabletkinaodchudzaniee.pl (Moshe)

  6. optimal stack in stores October 26, 2013 at 8:54 pm #

    Hi, Neat post. There is a problem together with your web site in web explorer, would test this?
    IE nonetheless is the marketplace leader and a large element of people will omit your excellent writing due to this problem.

  7. London accountants October 28, 2013 at 8:33 am #

    Having read this I thought it was extremely informative.
    I appreciate you finding the time and effort to put this content together.

    I once again find myself personally spending way too much time both reading and
    commenting. But so what, it was still worthwhile!

  8. what is seo November 7, 2013 at 3:56 am #

    This blog was… how do you say it? Relevant!!

    Finally I’ve found something that helped me. Thanks!

Leave a Reply