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Stuff: February 2009 Archives

Tweets tell tales of airline disaster, short and very fast

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jkrums203.jpgThis is not the kind of Tweet you want. Pretty much every airline, major and minor, uses Twitter, the short-message, mini- microblogging sort of email service. They 'tweet' when they have sales or when there's a tie up at an airport; they also listen when they're Tweeted, good or (usually) bad. But there's a new type of Twitter that really disproves the marketer's old myth that it doesn't matter what they say so long as they get the name right, and that's disaster Tweets.
When a Turkish Airlines Boeing landed short and broke apart at Amsterdam's Schipol, the first word to the public was a Tweet, sent out by a fellow who lives near the airport. "Looking at a crashed aeroplane near Schipol," he wrote within minutes of the Flight 1951's impact - which killed at least nine people. His postings, at 140 characters, maximum, were running ahead of the Internet, and Twitter was soon outpacing even that fast-paced electronic communications system once known as the web.

US Airways in drinks retreat: buy a pillow, get a soda

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fa_sales_guy.jpg'Nah, it's a really good idea. We just don't want to do it anymore.' That seems to be the thinking at US Airways, where chief executive Doug Parker's pulled a 180 and reversed its policy of charging its coach flyers for a soft drink, a coffee or a bottle of water. The airline began the policy last summer as most carriers jumped on the unbundling bandwagon and began charging for pretty much everything that they could. Now though, US Airways has gone back to free water. Explains Parker, "we are firmly committed to the a la carte model. But it is also a work in progress - US Airways has was the only large network carrier to charge for drinks and that put us at a disadvantage."

Airport slots, literally

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slot-machines.jpgWe always thought slots at airports meant landing and takeoff rights, but there's a guy in Maryland with a different idea. The State is moving to allow slot machines, the so-called one-armed bandits, at several spots, including race tracks and possibly a shopping mall. Now one guy, a state delegate named Eric Bromwell wants to put the machines in the state-owned BWI airport. He wants to put 3,000 slot machines behind the security gates so that people who are just waiting around for their flights will have something to do other than buy $7 hamburgers or browse at yet another leather-goods store. The governor says he's skeptical, but Bromwell told a local television station that his is a good idea because the slots would be in high-security area. We don't follow that. Incidentally, his bill is number H. Bill 777, but he says that's just coincidental. Will it fly?

Masters of corporate-travel matter

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sunset.jpgIt is NOT a golf tournament, this Masters. Yes, it's exclusive and by invitation only, but it does not involve sticks, holes or little balls. No, this Masters Program, unlike the famed Masters Tournament of golf, is a pretty high-level gathering of the people who spend the most money every year on corporate travel. The gathering brings them face-to-face with the people they spend their money on, from airlines and hotels to car-rental companies to the companies that supply services like expense-reporting, expense-reporting auditing and expense-reporting policing. It's in Washington next week, and Left Field will be going. Even though it's behind closed doors, Left Field will report back to you what he hears.

When the fur flies

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6a00d8341c2cc953ef0111685665e0970c-320wi.jpgHerewith, for no reason, none whatsoever, other than perhaps whimsy, is a picture that we liked very much. We hope you are as eager for your next trip as this faithful furry one, but we hope that you'll have a little more room in your cage.

Left Field on air on airlines

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Yakadak: Left Field was on National Public Radio's Morning Edition this week. In a far-reaching interview (that means we basically were all over the map), long-time NPR hand Linda Wertheimer touched on a lot of issues; then NPR people you haven't heard of  2080606370_4f2018ec52.jpgproceeded to edit it into some sense.  The fruits of their efforts are here:. Incidentally, Delta's blog, Under the Wing, picked up on this broadcast, but alas, also thanked Left Field. We have written to the folks in Atlanta, asking them to stop trying to ruin our reputation as a fearless scribbler.

 

Southwest pulls out a menu for in-flight munchies

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3250156245_d813808374.jpgSometimes it's easy to forget Southwest. This would be a mistake. The LUV guys are always up to something, and they usually have a fresh take on it. Take food. No, they aren't serving food on board Southwest, just snacks, but they're showing some creativity about it. They've taken their snack list out of the back of the in-flight magazine and made it into a separate menu card that sits in the seatback. It's a clever offering and every category seems to begin with 'S.' You won't find any filet mignon or even any chips for sale, because Southwest makes a point not to charge for its simple eats. You won't find prices next to the LUV line's booze offerings, but you gotta pay. For free hooch, you gotta sit up front. And Southwest doesn't have a front. Of course, if you pay for a Business Select fare, you do get a free drink or at least one that's included in your fare.

One serious note: as on many other US carriers, Southwest's cabin is cashless. So you can pay two ways: credit cards or the little drinks coupons that the airline has.

Take that, Southwest. On second thought, don't.

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800px-Southwest_Triple_Crown.jpgWere they very shy or what? Late last week, someone, most likely a very unhappy Southwest employee, put up a blog called 'Code Share Curse,' denouncing the Love Field-based carrier's plans for new international code sharing with Volaris of Mexico and WestJet of Canada. It was not a particularly attractive or persuasive blog, filled with grammatical and syntactical fuzziness and with sweeping statements such as 'history is littered with examples of code-shares that didn't work and destroyed carriers,' blabla.

About this Archive

This page is an archive of entries in the Stuff category from February 2009.

Stuff: January 2009 is the previous archive.

Stuff: March 2009 is the next archive.

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