Avionics Magazine yesterday hosted an online webinar with some of the top names in the in-flight entertainment and communications (IFEC) industry. I'm still digesting what came out of the event, but I must say I found Aircell senior vice-president, airline solutions Fran Phillips' slide about all the operational benefits of in-flight connectivity to be MOST interesting.
No, Fran did not address pay-for-service model of Aircell's Gogo service (which appears to be under duress) but she does say there is an economical upside to in-flight connectivity when airlines exploit its operational benefits. And, she says, that upside could equate to hundreds of thousands of dollars per year. FYI, you can still listen to a recording of yesterday's webinar.