Thomson: Biggest benefit of 787 is ‘unrivaled customer comfort’

We’ve seen Thomson Airways’ vision for the interior of its Boeing 787s. Now hear Thomson managing director Chris Browne describe why she is so excited about the twinjet. Hint – it’s all about the passenger experience.

Click PLAY to the right of the screen.

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5 Responses to Thomson: Biggest benefit of 787 is ‘unrivaled customer comfort’

  1. FF2 August 5, 2010 at 1:24 pm #

    Unrivalled comfort at 28″ seat pitch?

  2. Mary Kirby August 5, 2010 at 2:07 pm #

    You may not be able to feel your toes at the end of nine hours, but you’ll be jet lag free….ahem. At least Thomson plans to distract its passengers with proper IFEC.

  3. EYKD August 6, 2010 at 1:52 am #

    >>> at 28″ seat pitch <<<

    I'm not quite sure about which seats Thomson opted for the Dreamliner, but you can reach really good level of comfort even at 28" with modern ultra slimline seats.

    What's more, not only pitch matters, but the shoulder clearance, too. So if the seat arm-to-arm width will be around 18" you're not going to feel cramped.

  4. Jon August 7, 2010 at 5:19 pm #

    Where exactly does it say in that video that there will be 28″ seat pitch?

    As far as I am aware the 787 will have the same or greater pitch than the current longhaul 767′s which is 33″!

  5. FF2 August 8, 2010 at 8:06 am #

    Jon, I believe you’re right. 28″ is the pitch on Thomson shorthaul. Apologies to Thomson. From the seat plans it looks like Thomson instead squash you sideways on their 767′s by adding another seat per row.

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