Flightglobal’s journalists and staffers are renowned in the aerospace industry for being among the hardest working, most dedicated and congenial group of people one could ever hope to meet. I’m not exaggerating when I say that some of the most thrilling moments of my life – and some of the most uproariously funny moments – […]
Tag Archives | Airplane Geeks
If you want to revamp your image, you must consider the passenger experience. Garuda Indonesia, which began a fleet revitalization programme in 2009, shows us how it is embracing customer ‘centricity’. A new Super First Class will be introduced to the carrier’s new three-class Boeing 777-300ERs. Deliveries begin in 2013.
Having read my recent blog post, ‘SOMEBODY is making money on in-flight connectivity’, research firm Northern Sky Research (NSR) felt compelled to add a little color to its report about the Ku-band sector, and in so doing, dropped a few potential nuggets. Improperly installed antennas? Server overloads? Could this explain why some user experiences of […]
DUBAI: I received a surprise visit today at the Flightglobal press room at the Dubai air show. Satcom1 swung by to show me its new in-flight connectivity billing service for business aircraft. Check it out! (P.S. If you want to hear about the Satcom1 executive’s recent experience using Lufthansa’s FlyNet service, skip to minute 3:36.)
DUBAI: I’m on the ground at the Dubai air show, admittedly looking a little worse for the wear after a madcap Lancaster-DC-LA-DC-Lancaster-New York-Dubai travel schedule this week, though the final leg was made infinitely better by the fact that I scored an exit row seat on the Emirates Airbus A380 (sweeeeet!) My focus over the […]
Readers of this blog knew a week ago that United-Continental was planning fleet-wide connectivity, and had tapped Panasonic Avionics for a portion of the business. But it was still great to see confirmation of the news today from the horse’s mouth as well as some precious details about the mammoth deal, which calls for the […]
[Original headline changed to assist my confused/bemused/unamused friends. Heh.] Flydubai, the launch customer for Lumexis’ fiber optics-based ‘fiber-to-the-screen’ in-flight entertainment system, is able to see exactly how the system is performing, what its passengers are watching, and, importantly, how much money they are spending to access the entertainment, through a programme provided by the California-based […]
UPDATED to note that LiveTV is still the Ka-band connectivity supplier for United-Continental’s domestic Continental fleet. Also, United-Continental says it will offer Wi-Fi across its ENTIRE mainline fleet. With Panasonic winning United’s business (and LiveTV retaining the Continental contract), the United States domestic market has four connectivity providers – Gogo, Row 44, LiveTV and Panasonic. […]
UPDATED to include the following comment from an industry source (which, in short, means the cost to airlines is far less). “The real cost for airlines is a lot different – unsurprisingly since a) there is no existing revenue to undermine and b) the volumes are drastically different. The current offer to key airlines (like […]
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