Tag Archives | Canada


Estonian Air’s social loyalty programme, will it soar?

Last month at Airline Business’ alliances, joint ventures and partnerships conference in Rome, Estonian Air CEO Tero Taskila announced that the carrier will be the first in the world to launch a social loyalty programme fully-powered by social media. Prodded by RWG from the audience for details, Tero confirmed that the airline worked with airline […]

Continue Reading
Thumbnail image for AirlinePassengerExperience.JPG

Jonathan Norris to lead APEX’s news coverage under Ink deal

It’s not often that you hear about a top aircraft engineer and industry executive making the leap into publishing, but that’s exactly what Jonathan Norris, formerly Airbus vice-president cabin design office, has done. The Airline Passenger Experience Association (APEX) has selected Ink (known for its in-flight magazines) to produce the association’s quarterly magazine and other […]

Continue Reading

New IFE News service on the block!

Some days I wish I could write blog posts that would aggregate all the latest in-flight entertainment and connectivity (IFEC) news in one place for readers, but time is usually my enemy. Thankfully, I no longer need to feel guilty. There is now a Twitter account dedicated to seeking and tweeting the latest IFEC news. […]

Continue Reading
Julian from bmibaby.JPG

bmibaby chief Julian Carr is ready to take your questions #4Julian

Having launched operations in 2002, UK budget carrier bmibaby can still be considered somewhat of a youngster – one that has had its fair share of challenges. But the carrier, which is owned by the Lufthansa Group, is determined to stabilise and instigate cautious growth. Spearheading this strategy is bmibaby’s new managing director Julian Carr. Don’t […]

Continue Reading

Airline Business launches social media conference for airlines

Are you curious about social media but haven’t yet taken the leap? Then consider attending Airline Business‘ new conference ‘Social media for the aviation industry’ on 1 October in Central London. I’m honored to have the opportunity to chair the event, which will provide valuable real-world insight into social media and explore how airlines can […]

Continue Reading

Update: Delta Air Lines to launch Panasonic’s Fusion (Smart!!!)

Update: This deal is signfiicantly bigger than originally thought. Delta will bring Fusion to a sizable chunk of its 767s and MD-90s. See here for more info.  Big question – does Delta still plan to offer the Thompson Solutions Cosy Suites? Go to minute 1:33 on this video clip to see Panasonic’s Fusion (aka Integrated […]

Continue Reading

Podcast: Quiet hero is social media lesson for corporations

IAG’s Addison Schonland has unveiled an amazing story about Tim Van Waard, the previous owner of @KLM on Twitter. Tim had a pretty quiet life until the 1 June crash of AF447.Says Schonland: “Within hours thousands of people were trying to get information. Air France, quite rightly, was saying nothing. But on Twitter, @KLM was […]

Continue Reading Comments { 0 }
Panasonic tweet.JPG

Panasonic, Thales receive Social Media #Fail (for now)

It doesn’t take a rocket scientist to know that in-flight entertainment and connectivity (IFEC) and social media go hand-in-hand. And indeed, we’re already seeing evidence that major IFEC players Panasonic Avionics and Thales are bringing social media apps to their platforms. Panasonic’s SeatTweet app, which I had a chance to try at AIX in Hamburg, […]

Continue Reading

Skew this!

Ok. I’m going to give the OnAir/Ryanair story a rest for a bit (but I think I’ll allow myself the right to point out (just one more time) that the mobile connectivity service touted by OnAir and Ryanair – and deserving of what looks like a French Can Can or an Irish jig – is […]

Continue Reading Comments { 1 }